Lisa Guglielmi
San Tan Valley,AZ
Summary
Sales professional with extensive experience in account and customer relationship management. Cultivates, nurtures and maintains long-term customer relationships to boost sales and grow brand visibility. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Sales Account Manager
Universal Waste Systems, Inc
09.2023 - Current
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
- Increased sales revenue by identifying and pursuing new business opportunities.
- Negotiated prices, terms of sale and service agreements.
- Built client relationships by acting as liaison between customer service and sales teams.
Senior Sales Executive
Waste Connections Of Arizona
07.2015 - 09.2023
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Developed customized proposals that addressed specific client needs, ultimately securing their commitment and loyalty.
- Exceeded sales targets by effectively managing a diverse portfolio of products and services.
- Consistently monitored sales performance metrics, adjusting tactics as necessary to achieve desired results.
- Leveraged strong negotiation skills to maximize profit margins while maintaining exceptional customer service standards.
- Facilitated relationships with target accounts through implementation of proven networking methods.
- Increased sales revenue by developing and implementing strategic sales plans tailored to client needs.
- Established long-lasting relationships with key clients through effective account management and consistent communication.
- Contractor administrator
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Special Event Coordinator
United Site Services
09.2006 - 06.2015
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Used CRM software to maintain detailed contact logs and account records.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Participated in industry events and trade shows to network with prospects, gather leads, and increase brand awareness.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Negotiated prices, terms of sales and service agreements.
Education
Associate of Science - General Business
Loop City Wide College
Chicago, Il 05.1985
Skills
- Client Relationship Building
- Sales strategy development
- Lead prospecting
- Strategic account development
- Customer-Oriented
- Business Development
- CRM proficiency
- Territory Management
- Account development
- Business growth and retention
- Pipeline Management
- Revenue Generation
- Relationship selling
- Contract Negotiations
- Account Management
- Review of contracts
- Sales Reporting
- CRM Software
- Relationship Building
- Product Knowledge
- Key Account Management
- Database Management
- Salesforce
Timeline
Sales Account Manager
Universal Waste Systems, Inc
09.2023 - Current
Senior Sales Executive
Waste Connections Of Arizona
07.2015 - 09.2023
Special Event Coordinator
United Site Services
09.2006 - 06.2015
Associate of Science - General Business
Loop City Wide College
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