
Dynamic and detail-oriented professional with extensive experience as a Legal Assistant at Skeeters Bennett Wilson & Humphrey, as well as Magnolia Bank. Proven track record in cash handling and exceptional customer service, consistently exceeding expectations. Skilled in Microsoft Office and mentoring new team members, fostering a collaborative and efficient work environment.
Manage multi-line phone system, scheduled client appointments, processed payments in person and over the phone, entered new client information into the system, coordinated client transfers to meeting rooms at attorney request, maintained a clean and organized office environment, and handled filing and document organization.
Complete transactions for customers to include check cashing, deposits, withdrawals, transfers, and other account related operations. Count and balance drawer multiple times daily.
Provide excellent customer service while maintaining privacy.
Make sure all banking regulations are being adhered.
Greeted and assisted customers with questions and purchases.
Met or exceeded monthly sales quota. Helped maintain store inventory. Trained new associates and worked with them to achieve set goals for the store.
Assisted in the rental of kayaks and boats, helping customers enter and exit the lake. Ensured all safety protocols were followed. Worked with teammates to upkeep lake grounds.
Assisted in the setup of various festivals.