Kyliana Behrend

WALMART, Walmart

03.2023 - 02.2024

Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions for customer purchases.
Monitored self-checkout systems and provided help in resolving complex problems.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Responded promptly to requests for assistance, spills and customer inquiries.
Learned duties for various positions and provided backup at needed times.
Proactively addressed long lines by opening additional registers when necessary.
Adapted quickly to new technologies implemented at POS systems, ensuring fast transition periods for everyone
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Answered questions and addressed customer concerns.
Helped customers complete purchases, locate items, and join reward programs.
Handled multiple payment methods securely.
Addressed customer needs and made product recommendations to increase sales.
Work well with team members to get things done,
De-escalate situations and able to work in fast-paced environments.