KYLIE BINDER LOCNIKAR
MINNEAPOLIS,MN
Summary
Results-oriented analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations Development Program Analyst
U.S. Bancorp
08.2023 - Current
- Supported trade team by actioning, managing and maintaining support for 150,000+ trades per month.
- Reviewed operational metrics and maintained accurate controls for trade execution processes across global markets.
- Performed system analysis, documentation, testing, implementation, and support for platform transitions.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Validated results and performed quality assurance to assess accuracy of data.
- Recommended process improvements to continually identify, analyze, and fix constraints and challenges.
- Evaluated market insights to mitigate risk and financial exposure for clients.
- Provided training for employees, fostering supportive learning environments for success in their roles.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Investment Services Intern
U.S. Bancorp
06.2023 - 08.2023
- Lead team of 3 other interns for case competition which involved innovative strategies that attract the next generation of clients.
- Directed 275+ trades ranging from $1,000 dollar to $53,000,000+ over 96 international markets.
- Reviewed 255+ number of trades verifying broker details, financials, share amounts, and settlement instructions.
- Ensured FX, commission fees, executing fees, and accrued interest were accurate when executing trades.
- Worked with 13 cross-functional team members to allocate limited resources, efficiently inputting, and verifying trades.
- Re-designed Global Trade Services SharePoint site from 5 different team sites to a consolidated single site.
Salon Coordinator
Mint Salon & Spa
09.2018 - 06.2023
- Organized promotions to boost product sales, achieving 15% growth in revenue over 3 months.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
- Managed salon's master calendar to organize customer appointments, employee schedules and special events.
- Responsible for all payments and refunds, making sure that charges and correct tax were applied.
- Managed cash flow, business transactions, banking, and accounting processes.
- Maximized business efficiency by completing accurate daily management tasks such as overseeing registers, organizing inventory, and delegating tasks.
Education
Bachelor of Arts - Business Finance
Bethel University
St. Paul, MN12.2023
Skills
- Leadership
- Team Collaboration
- Active Listening
- Drive for Results
- Time Management
- Detail-Oriented
- Process Optimization
- Problem Solving
- Verbal and Written Communication
- Critical Thinking
- Customer Experience
Certification
- Microsoft Excel Expert (Microsoft 365 Apps and Office 2019)
- Microsoft Excel Specialist (Microsoft 365 Apps and Office 2019)
- Microsoft Office Specialist: Associate (Microsoft 365 Apps and Office 2019)
- Microsoft PowerPoint (Microsoft 365 Apps and Office 2019)
Timeline
Operations Development Program Analyst
U.S. Bancorp
08.2023 - Current
Investment Services Intern
U.S. Bancorp
06.2023 - 08.2023
Salon Coordinator
Mint Salon & Spa
09.2018 - 06.2023
Bachelor of Arts - Business Finance
Bethel University
- Microsoft Excel Expert (Microsoft 365 Apps and Office 2019)
- Microsoft Excel Specialist (Microsoft 365 Apps and Office 2019)
- Microsoft Office Specialist: Associate (Microsoft 365 Apps and Office 2019)
- Microsoft PowerPoint (Microsoft 365 Apps and Office 2019)
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