Kylie Coker
Cheddars
Republic,MO
4
years of professional experience
Dedicated Server experienced in enhancing guest engagement and maintaining positive team dynamics in high-volume dining environments. Delivered exceptional customer service through strong multitasking and collaboration skills, contributing to improved customer experiences. Focused on supporting team success and driving guest satisfaction.
Work History
Server
2 Years 6 Months- Delivered exceptional customer service in high-volume dining environment.
- Managed order accuracy and timely delivery to enhance guest satisfaction.
- Collaborated with kitchen staff to ensure seamless communication during busy shifts.
- Trained new staff on menu knowledge and service protocols to maintain quality standards.
- Handled cash transactions and operated point-of-sale systems efficiently and accurately.
- Assisted in maintaining cleanliness and organization of dining area to uphold restaurant standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Retail Sales Associate
1 Year 1 Month- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring smooth checkout experiences.
- Maintained organized merchandise displays to optimize sales and promote brand visibility.
- Collaborated with team members to achieve store sales goals and improve customer satisfaction ratings.
- Trained new associates on operational procedures and customer service best practices for consistent performance.
- Led promotional events to drive foot traffic, resulting in increased engagement and sales opportunities.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Education
High School Diploma
- Extracurricular Activities: basketball, softball, air rifle, cheerleading
- art club
Skills
Work ethic
Customer service excellence
Order accuracy
Cash handling
Professional demeanor
Hospitality expertise
Client relations
Memory recall
Team collaboration
High-volume dining
Menu memorization
Guest engagement
Workplace professionalism
Customer service
Strong work ethic
Accomplishments
in every job ive worked i have worked my way up the ladder and learned how to do multiple different positions they've had to offer and im very proud of that. i work very hard at every thing i do.
Interests
I participate in a variety of outdoor recreational activities.
Hiking
Kayaking
Drawing and Painting
Crafting and DIY Projects
Food Tourism
Road Trips
Timeline
Server
Cheddars
02.2024 - CurrentRead More
Retail Sales Associate
Ranchtime
01.2023 - 02.2024Read More
Missouri Connections Academy
High School Diploma
Read More