Kylie Coleman
Fortuna,CA
Summary
Dedicated Professional Secretary with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
13
13
years of professional experience
Work History
Law Office Secretary
Conflict Counsel
06.2020 - 12.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered multi-line phone system and enthusiastically greeted callers.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Responded to inquiries from callers seeking information.
- Assisted coworkers and staff members with special tasks on daily basis.
Front Office Coordinator
Humb. Med. Specialists
05.2012 - 11.2012
- Kept operations running smoothly and solved diverse problems by coordinating with customers, management and internal departments
- Coordinated with doctors and registered nurses to develop care plans for patients
- Disciplined, energetic employee who quickly establishes rapport with patients and colleagues.
Lead Sales Associate
Authorized Agent For US Cellular
02.2011 - 05.2012
- Provided quality customer service while cultivating client satisfaction and loyalty
- Compiled daily monetary reports and records for store managers
- Developed highly empathetic client relationships and earned reputation for exceeding sales goals
- Managed cash stock and inventory balances accurately.
- Trained, coached, and mentored new sales associates for maximum performance.
Hostess and Waitress
05.2008 - 02.2011
- Supported other areas of the restaurant as necessary, such as setup, cleanup, prep work and equipment maintenance
- Delivered exceptional, friendly and fast service, including during peak rush hours
- Correctly calculated charges, issued bills and collected payments.
Education
Liberal Arts And Communications
College of The Redwoods
Eureka, Ca05.2022
High School Diploma - Liberal Arts & Communications
Fortuna Union High School
Fortuna, CA2008
Skills
- Organization skills
- Multi-tasking
- Telecommunication skills
- Filing Experience
- Microsoft Office and Adobe
- Staff Support
- Information Protection
- Customer Service
Timeline
Law Office Secretary
Conflict Counsel
06.2020 - 12.2020
Front Office Coordinator
Humb. Med. Specialists
05.2012 - 11.2012
Lead Sales Associate
Authorized Agent For US Cellular
02.2011 - 05.2012
Hostess and Waitress
05.2008 - 02.2011
Liberal Arts And Communications
College of The Redwoods
High School Diploma - Liberal Arts & Communications
Fortuna Union High School
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