Kylie Coogan

Dick's Sporting Goods, Inc

10.2022 - Current

Increased customer satisfaction by providing personalized assistance and product recommendations.
Enhanced store reputation by maintaining a clean, organized, and visually appealing sales floor.
Boosted sales through effective upselling techniques and knowledge of current fashion trends.
Contributed to team success by consistently meeting and exceeding individual sales goals.
Collaborated with fellow associates to create eye-catching merchandise displays that attracted customer attention.
Processed transactions accurately and efficiently, ensuring a smooth checkout experience for customers.
Demonstrated excellent customer service skills, addressing concerns promptly and professionally.
Handled returns and exchanges gracefully, maintaining positive rapport with customers despite any inconvenience experienced.
Dressed and accessorized mannequins to highlight featured clothing and accessories.
Pressed and folded items upon arrival in store to increase visual appeal.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.

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