Yazmin Rivera
Orlando,FL
Summary
Highly motivated retail employee with extensive customer service and sales experience. Outgoing professional with track record of increased sales and improving buying experience. Effective and outgoing communicator offers personalized assistance to customers. Friendly Clothing Sales Associate specializing in customer service, communication and inventory management. Supports customers in discovering new products and identifies upsell opportunities to boost sales.
Overview
1
1
year of professional experience
Work History
Apparel Sales Associate
Academy Sports Outdoors
09.2023 - 11.2023
- Dressed and accessorized mannequins to highlight featured clothing and accessories.
- Pressed and folded items upon arrival in store to increase visual appeal as well as sensor clothing of high value as well as deliver exellent customer service to our costumers as well as help back cashiers up as needed during rushes in busy periods though the day as well as attended customers in fitting room.
Customer Service Cashier
Wawa
06.2023 - 08.2023
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor as well as worked the beverage area as well taking orders preparing them as well
Food Service Team Member
Taco Bell Restaurant
05.2023 - 06.2023
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Made food according to standard recipes with requested changes for customer satisfaction.
Customer Service Cashier
7 Eleven Gas Station
04.2023 - 05.2023
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Home Health Aide
Liberty Bell Home Care
01.2023 - 03.2023
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Followed nutritional plans to prepare optimal meals.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Education
High School Diploma -
Edison High School
Philadelphia, PA06.2001
Skills
- Product Processing
- Marketing Strategies
- Seasonal Displays
- Pricing
Timeline
Apparel Sales Associate
Academy Sports Outdoors
09.2023 - 11.2023
Customer Service Cashier
Wawa
06.2023 - 08.2023
Food Service Team Member
Taco Bell Restaurant
05.2023 - 06.2023
Customer Service Cashier
7 Eleven Gas Station
04.2023 - 05.2023
Home Health Aide
Liberty Bell Home Care
01.2023 - 03.2023
High School Diploma -
Edison High School
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