Kylie Davis
Prescott,AZ
Summary
I am a Dynamic professional with a strong background in customer service and team leadership, honed as a Server at Prescott Brewing Co. Proven ability to enhance client satisfaction through effective communication and quality control. Skilled in CPR and Emergency response, with a commitment to community safety as demonstrated in my role as a Volunteer Firefighter.
I am currently a Results-driven cleaning professional with commitment to high standards and delivering exceptional service. Extensive experience in maintaining cleanliness and hygiene in commercial/residential settings, contributing to comfortable and healthy living environment. Known for reliability, adaptability, and strong teamwork skills, consistently meeting dynamic needs of clients.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Volunteer Firefighter
SYFD
05.2025 - Current
- Conducted regular equipment maintenance checks to ensure optimal functionality during emergency response operations.
- Assisted in community safety education initiatives, promoting fire prevention and awareness programs.
- Participated in incident reporting procedures to document emergencies and actions taken.
- Enhanced teamwork among the crew by participating in regular training sessions, drills, and exercises.
- Responded swiftly to emergency calls, demonstrating strong decision-making skills in high-pressure situations.
Business Owner (Residential/commercial Cleaning)
Self-employed
08.2022 - Current
- Established operational protocols to enhance service delivery and client satisfaction.
- Developed marketing strategies to increase visibility and attract new clients.
- Implemented quality control measures to ensure high standards in cleaning services.
- Resolved client complaints promptly, enhancing client retention and loyalty.
- Fostered relationships with local businesses to expand service offerings and reach.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Server/Bar Tender
Prescott Brewing Co.
09.2019 - 10.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Cultivated warm relationships with regular customers.
Education
Certificate - Fire Science
Coconino College
Flagstaff, AZ05-2025
Certificate - Emergency Medicine
Yavapai College
Prescott, AZ12-2024
Certificate - Medical Ethstetics
Rogers Academy Of Beauty
Prescott, AZ09-2020
Skills
- Exceptional customer service
- Strong interpersonal skills
- Team leadership/Team collaboration
- Experienced in Residential and Commercial cleaning
- Focused Quality control
- CPR and first aid
- Direct client interaction and/or patient care
- Friendly, positive attitude
- Honed Multitasking Abilities
- Quick/Proactive Problem-solving
Certification
- CFR - Certified First Responder
- First Aid/CPR Certified
Timeline
Volunteer Firefighter
SYFD
05.2025 - Current
Business Owner (Residential/commercial Cleaning)
Self-employed
08.2022 - Current
Server/Bar Tender
Prescott Brewing Co.
09.2019 - 10.2021
Certificate - Fire Science
Coconino College
Certificate - Emergency Medicine
Yavapai College
Certificate - Medical Ethstetics
Rogers Academy Of Beauty