Kylie Donlan
Sandy,UT
Summary
I have strong interpersonal skills and a willingness to learn and develop in a customer-focused environment. I deliver the ability to quickly understand and apply new concepts, ensuring smooth and accurate transaction processing. I am ready to use and build communication and problem-solving skills in a florist role.
Overview
3
3
years of professional experience
Work History
Veterinary Assistant Intern
Hamlett Spay And Neuter Clinic
08.2024 - 10.2024
- Supported veterinarians with diagnostic tests to ensure accurate diagnosis and appropriate treatment plans for patients.
- Improved clinic efficiency by maintaining clean and organized treatment areas, surgical suites, and animal housing facilities.
- Enhanced patient care by providing assistance in examinations, treatments, and surgeries.
- Provided compassionate care for hospitalized animals, administering medications as directed by the veterinarian team.
- Assisted in anesthesia monitoring during surgeries, ensuring patient safety and optimal surgical outcomes.
To-Go Specialist
Chilis's Bar And Grill
02.2023 - 11.2023
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveyed menu options over the telephone and accurately estimating time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Operated cash register to accept cash, debit, and credit card payments from customers.
- Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
Ben and Jerrys Associate
Great Wolf Lodge
01.2022 - 07.2022
- Greeted customers entering the store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
Education
Certificate - Veterinary Assisting
Pikes Peak State College
Colorado Springs, CO10.2024
High School Diploma -
Lewis Palmer High School
Monument, CO05.2022
Skills
- Team collaboration
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Customer service
- Stress tolerance
- Strong work ethic
- Guest engagement
- Friendly, positive attitude
Accomplishments
I was a youth camp counselor for three summers, taking care of children, providing a safe and exciting environment for them to learn, and leading instructional arts and crafts classes as needed through the summers. I was also a lead dietary restrictions cook at the camp, developing recipes that would cater to the needs of the children.
Timeline
Veterinary Assistant Intern
Hamlett Spay And Neuter Clinic
08.2024 - 10.2024
To-Go Specialist
Chilis's Bar And Grill
02.2023 - 11.2023
Ben and Jerrys Associate
Great Wolf Lodge
01.2022 - 07.2022
Certificate - Veterinary Assisting
Pikes Peak State College
High School Diploma -
Lewis Palmer High School
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