Kylie Duff
Riverview,FL
Summary
Dynamic professional with a proven track record at many companies, excelling in customer service and visual merchandising. Recognized for enhancing customer satisfaction through effective problem-solving and teamwork. Adept at inventory management and maintaining a positive, friendly demeanor, consistently achieving targets and fostering a collaborative environment. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Victoria's Secret
Miromar Outlets
Fort Myers, FL
10.2024 - 04.2025
- Assisted on many floor set projects and shipments.
- Made sure customers were the #1 priority.
- Partnered successfully with varied colleagues to meet targets and tackle issues related to products and services.
- Strengthened customer satisfaction by tackling challenges with skilled and friendly assistance.
- Employee of the Month multiple times.
- Visual specialist.
CNA
dana shires
Tampa, FL
03.2023 - 07.2024
- Participated in educational programs designed to improve knowledge of health care practices.
- Transported residents within the facility as needed.
- Educated patients on self-care techniques that would help them maintain their independence.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Documented patient care services by charting in designated areas.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Monitored food intake and output as directed by nursing staff.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Provided emotional support to family members during difficult times.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Facilitated communication between patients, family members, and healthcare professionals.
Aeropostale
Tampa premium outlets
Lutz, FL
09.2021 - 09.2022
- Worked with cross-functional teams to achieve goals.
- Managed inventory and supplies to ensure materials were available when needed.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Babysitter
Family Day Care
Carrollwood, FL
05.2022 - 08.2022
- Utilizing problem-solving skills to anticipate potential issues before arising.
- Transporting children to school, sports activities, or other engagements when necessary.
- Supported older children with homework tasks based on guidance from parents.
- Monitoring sleep schedules and adjusting accordingly if needed.
- Completing light housekeeping tasks such as tidying up toys and books.
- Engaging in age-appropriate activities like reading stories or playing games.
- Encouraging healthy physical activity by taking walks together or playing games outside.
- Maintaining a positive attitude while being patient and understanding with the children.
- Teaching good manners by setting clear expectations for behavior in various settings.
- Assisting with meals, snacks, and bedtime routines for the children.
American Eagle
The Shops At Wiregrass
Wesley Chapel, FL
08.2021 - 12.2021
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Identified needs of customers promptly and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed inventory and supplies to ensure materials were available when needed.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
High School Diploma -
Sunlake High School
Land O' Lakes, FL06-2025
Skills
- Customer service
- Visual merchandising
- Inventory management
- Team collaboration
- Conflict resolution
- Patient care
- Attention to detail
- Time management
- Good Telephone Etiquette
- Communication skills
- Friendly, positive attitude
- Organizational skills
- Multitasking
- Quick learner
- Problem solving
Languages
English
Native/ Bilingual
Certification
- Certified Nursing Assist
Accomplishments
- Employee of the month
- Student of the Month
- Honor Roll for good grades
Timeline
Victoria's Secret
Miromar Outlets
10.2024 - 04.2025
CNA
dana shires
03.2023 - 07.2024
Babysitter
Family Day Care
05.2022 - 08.2022
Aeropostale
Tampa premium outlets
09.2021 - 09.2022
American Eagle
The Shops At Wiregrass
08.2021 - 12.2021
High School Diploma -
Sunlake High School