Kylie Gleeson
Suffield,CT
Summary
Highly organized and adaptable employee with a background in retail and the food service industry. Known for effective communication and team collaboration, while completing work quickly and efficiently.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Host/Takeout Specialist
Buffalo Wild Wings
Enfield, CT
12.2025 - Current
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Provided customers with accurate wait times and monitored waiting list.
- Managed incoming calls during busy shifts to ensure efficient order processing.
- Maintained clear communication with guests regarding wait times, specials, and seating arrangements to enhance overall dining experience.
Server
Smyth's Ice Cream
Enfield, CT
08.2023 - 11.2025
- Served ice cream and desserts to customers in a fast-paced environment.
- Operated cash register and processed customer transactions accurately.
- Maintained cleanliness and organization of serving area and equipment.
- Assisted in training new staff on proper serving techniques and safety protocols.
- Prepared ice cream flavors and toppings according to customer preferences.
Customer Service Associate
Walgreens
Enfield, CT
11.2024 - 04.2025
- Assisted customers with product inquiries and service requests.
- Processed transactions using point-of-sale system efficiently.
- Maintained cleanliness and organization of store shelves and displays.
- Handled customer complaints with patience and professionalism.
- Collaborated with team members to ensure smooth daily operations.
- Monitored inventory levels and restocked products as needed.
Education
High School Diploma -
Suffield High School
West Suffield, CT06-2026
Skills
- Customer service
- Advanced math
- Team collaboration
- Effective communication
- Time management
- Cash handling
- Inventory management
Languages
Spanish
Limited
Certification
Drivers License - 2024
Timeline
Host/Takeout Specialist
Buffalo Wild Wings
12.2025 - Current
Customer Service Associate
Walgreens
11.2024 - 04.2025
Server
Smyth's Ice Cream
08.2023 - 11.2025
High School Diploma -
Suffield High School