Kylie Grace Gooden
Louisville,KY
Summary
Dynamic professional with a versatile background in customer service and content creation. Recognized for strong teamwork and adaptability, consistently delivering high-quality work while maintaining a positive and safe work environment.
Overview
3
3
years of professional experience
Work History
Team Member
Chic-Fil-A
11.2025 - Current
- Maintained cleanliness and organization of dining area to enhance customer experience.
- Handled cash transactions accurately, ensuring smooth financial operations during shifts.
- Adapted quickly to changing demands during peak hours, maintaining service quality.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Addressed and resolved customer complaints in polite and professional manner.
Content Creator
TikTok
08.2025 - Current
- Produced high-quality video and multimedia content utilizing advanced editing software and tools.
- Researched current trends and user preferences to inform content strategy and maintain relevance.
- Created engaging content tailored to target audience, enhancing viewer interaction and brand presence.
- Strengthened content through proofreading and editing.
Team Member
The Pie Hometown Pizzeria
07.2023 - 07.2025
- Assisted in training new team members on operational procedures and company standards.
- Operated kitchen equipment safely while adhering to food safety guidelines consistently.
- Learned all required tasks quickly to maximize performance.
- Ensured compliance with health and safety regulations, conducting regular checks and staff training.
Education
Bachelor of Science - Business Administration
Boyce College
Louisville, KY05-2029
High School Diploma -
Upson-Lee High School
Thomaston, GA05-2025
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Cash handling
- Flexible schedule
- Staff education and training
- Video editing
- Social media marketing
- Trend analysis
- Promotional video
- Editing and proofreading
- Influencer collaboration
Timeline
Team Member
Chic-Fil-A
11.2025 - Current
Content Creator
TikTok
08.2025 - Current
Team Member
The Pie Hometown Pizzeria
07.2023 - 07.2025
Bachelor of Science - Business Administration
Boyce College
High School Diploma -
Upson-Lee High School