Kylie Hanks
Aberdeen,MD
Summary
Customer-focused Sales Associate with 4 years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
3
3
years of professional experience
Work History
Apparel Associate and Online Shopping
Walmart
Aberdeen, MD
10.2023 - 01.2024
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Recommended, selected and located merchandise based on customer desires.
- Performed opening and closing duties as assigned by management.
Cashier and Stocker
Bath & Body Works
Bel Air, MD
09.2023 - 11.2023
- Presented products and services to prospective and existing customers to meet client needs.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Answered customers' questions and provided information on store procedures or policies.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Front End Customer Service Associate
Walmart
Aberdeen, MD
03.2021 - 10.2022
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Greeted customers promptly and responded to questions.
- Answered phone calls to assist customers with questions and orders.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Processed credit card transactions accurately and efficiently.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Answered customer inquiries regarding policies and procedures.
- Answered customer questions about money services.
Education
Business And Child Development
Aberdeen High School
Aberdeen, ID06-2023
Skills
- Inventory Management
- Customer Needs Assessment
- Cash Handling
- Organization
- Friendly and Helpful
- Reliable and Responsible
Timeline
Apparel Associate and Online Shopping
Walmart
10.2023 - 01.2024
Cashier and Stocker
Bath & Body Works
09.2023 - 11.2023
Front End Customer Service Associate
Walmart
03.2021 - 10.2022
Business And Child Development
Aberdeen High School
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