Cynthia Wade
Summary
Encouraging Manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.
Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Sales driven,Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams.
Overview
15
15
years of professional experience
Work History
Fine Apparel, Furs, Personal Shopping Manager
Neiman Marcus
11.2019 - Current
- Managing total $15.0M volume including Personal Shopping, Fine Apparel, Gorski Fur, Dress Dept., Bridge Dept and Lingerie.
- Seasonal Event planning w/ Vendors/Internal DSA for Trunk Shows, Product Knowledge Luncheons and off site events.
- Driving Digital Sales.
- Well connected local client base.
- Excellent staff retention.
- Evaluated employee performance and conveyed constructive feedback to improve skills in a luxury culture.
- Established performance goals for employees. Provided feedback on methods for moving the needle w/ enhanced, personalized selling behaviors.
Fine Apparel, Personal Shopping, Dresses Manager
Saks Fifth Avenue
10.2012 - 11.2019
- Responsible for $12.0M in volume...including Personal Shopping, Fine Apparel, Dress Dept. and Lingerie.
- Event driven environment. Resourceful attention to detail required.
- Shoulder to shoulder Associate goal driven communication/strategy was key to achievement/ sales growth.
- responsible for all merchandising, event set up, visual standards and merchant generated ongoing floor plans.
General Manager
Roberto Cavalli
09.2010 - 10.2012
- General Manager for 10,000 sq ft boutique.
- 20 employee's, running 3 shifts daily.
- Created/executed all community marketing strategies.
- Partnered w/ outside vendors for incredible window/internal visual presentations.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
General Manager
Salvatore Ferragamo
08.2008 - 07.2010
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Interacted well with customers to build connections and nurture relationships.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Developed and implemented strategies to increase sales and profitability.
Education
Bachelor of Arts - Music Program
Douglas College
New Westminster, British Columbia, CanadaSkills
- Effective Customer Communication
- Business Development and Planning
- Brand Messaging
- Effective Working Relationships
- Corporate Policies and Procedures
- Strategic Business Initiatives
- POS Inventory System Operation
- Staff Coaching and Training
- Store Opening and Closing
- Analyzing Profitability
- POS Terminal Operation
- Superior Work Ethic
- Problem Anticipation and Resolution
- Scheduling and Time-Tracking
- Recruitment and Training
Timeline
Fine Apparel, Furs, Personal Shopping Manager
Neiman Marcus
11.2019 - Current
Fine Apparel, Personal Shopping, Dresses Manager
Saks Fifth Avenue
10.2012 - 11.2019
General Manager
Roberto Cavalli
09.2010 - 10.2012
General Manager
Salvatore Ferragamo
08.2008 - 07.2010
Bachelor of Arts - Music Program
Douglas College
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