Kylie Hart-Langlois
Haverhill,MA
Summary
Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in customer service and restaurant environments as well.
Overview
2
2
years of professional experience
Work History
Personal Care Assistant
Tempus Unlimited
Newburyport, Massachusetts
05.2025 - Current
- Assisted client with daily living activities and personal hygiene routines.
- Support client in maintaining independence and dignity in their daily routines
- Prepare meals
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Accompanied clients to medical appointments and provided transportation services when necessary.
Server
Friendly's
Haverhill, Massachusetts
07.2024 - 07.2025
- Delivered meals to tables while ensuring customer satisfaction throughout dining experience.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in training new servers on restaurant procedures and menu items.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Greeted guests and provided menus.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Crew Member
Wendy's
Haverhill
02.2024 - 09.2024
- Prepared food items according to company standards and customer specifications.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers with orders, providing friendly and efficient service.
- Operated kitchen equipment safely, following all safety protocols.
- Handled cash transactions accurately during busy shifts.
- Trained new crew members on proper procedures and customer service techniques.
- Monitored inventory levels, restocking supplies as needed during shifts.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Education
Haverhill High School
Haverhill, MassachusettsBachelor of Science in Nursing - Nursing
Northern Essex Community College
Haverhill, MA 09.2025 -
Skills
- Team collaboration
- Problem resolution
- Customer service
- Patient care
- Communication skills
- Meal preparation
- Light housekeeping
- Adaptable under pressure
Timeline
Bachelor of Science in Nursing - Nursing
Northern Essex Community College
09.2025 -
Personal Care Assistant
Tempus Unlimited
05.2025 - Current
Server
Friendly's
07.2024 - 07.2025
Crew Member
Wendy's
02.2024 - 09.2024
Haverhill High School