Kylie Hernandez
Travis AFB,CA
Summary
I am an experienced professional with advanced technical and leadership training. I excel at motivating teams to perform their best, project management, problem solving, and administrative tasks. I have a strong work ethic, enjoy taking on challenges, and believe in a people centered work environment. I am passionate about Women's health and enjoy public outreach work.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Dispatch Operations Associate
Voltus
03.2023 - Current
- Region Lead for Price Response and Carbon Response Programs.
- Developed cross functional program for identifying business gaps and weaknesses.
- Expert in executing dispatches across grid operator and utility programs in the PJM, ISO-NE, NYISO and IESO service territories.
- Maximize customer participation of programs. Track and follow through on any customer inquiries or issues.
- Diagnosis, action, and resolve issues identified during dispatches.
- Author process documentation, internal and external, stakeholder communications, and customer readiness for price response and carbon response programs.
- Monitor and adjust load nominations for Market Operations after hours.
Airfield Management
Hawaii Air National Guard
12.2019 - 08.2020
- Responsible for procurement, maintenance, and production of information on safe operation of aircraft through national and international airspace system in a contingency location for worldwide deployment of USAF aircraft.
- Conduct airfield inspections and coordinate with aircrews, air traffic control, transient alert, security forces, command post and civil engineers to ensure safe operations and a functional airfield.
- Establish and validate remote airfield, drop zone, and hazardous material area.
- Ensure safe airfield operations and management of Hazmat cargo.
Airfield Management - Contingency Response
U.S. Air Force Reserve
02.2018 - 12.2019
- Contingency response forces are USAF's first responders.
- Trained to rapidly deploy, assess threat levels, and open an airfield location for immediate start of operations.
- Certified to conduct official airfield assessments
- Trained as both an Airfield Manager and qualified to fill the Command and Control role in a contingency environment.
Airport Operations Aide
Delaware River and Bay Authority
12.2018 - 06.2019
- Expert in CFR 14 Parts 77 and 139, and applicable FAA Advisory Circulars 150 Series.
- Conducted required inspections of fuel systems, storm water drainage and airfield systems for the Delaware Airpark Airport and Dover Civil Air Terminal.
- Certified to operate a vehicle on the airfield within the controlled movement area
- Coordinated with airport administration, maintenance and authority customers to ensure compliance with established policies and procedures.
- Provided customer service and handled the sales of aircraft fuel.
Airfield Operations Specialist
Delaware River and Bay Authority
02.2018 - 10.2018
- Part 139 subject area expert versed in aviation documentation & technical issues including: aviation laws, FAA compliance and safety procedures.
- Recognized by customers for exceptional customer service.
- Perform inspections of landside, terminal, tenant hangars, fuel farms and airdrome to ensure compliance with all applicable minimum standards.
- Provided safety risk management assessments and created work orders, reports, and notices required.
- Monitor and coordinate construction, snow removal operations and other airfield project needs.
Supervisor, Airfield Management Operations
United States Air Force
12.2015 - 02.2018
- Filled vacancy as the Wing Airfield Driving Program Manager responsible for over 3K drivers.
- Provided hands on training and inspected the 21 Units under me annually for program compliance.
- Coordinated activities of 13 subordinate personnel to support mission success.
- Handled administrative requirements, maintained records and submitted operational reports.
- Understand Union bylaws for civilian personnel schedule requirements
- Prioritized workload and assignment duties, often with very short notice.
- Developed and implemented plans to reduce risk to personnel and equipment during airfield operations.
Training Manager
United States Air Force
12.2013 - 12.2015
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Trained new hires to perform cross-training exercises with experienced workers.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Managed development of e-learning training materials and activities to enhance learning experiences.
- Developed lesson plans, evaluated effectiveness of training, and made recommendations to enhance training standards.
- Coordinated Formal Training Classes for unit personnel to broaden their Contingency Response capabilities.
- Scheduled, maintained, validated, and updated training records for 20 military and civilian members
Airfield Management Shift Lead
United States Air Force
12.2009 - 12.2013
- Implemented and enforced safety policies and procedures, confirming compliance with regulations.
- Executed regular airfield inspections, identifying and reporting safety hazards or issues to supervisor.
- Coordinated/tracked construction/repair projects and managed daily airfield operations.
- Managed flight itinerary updates and communicated changes to appropriate air traffic control contacts to optimize movements and protect aircraft.
- Maintained flight and events logs, aircrew flying records and flight operations records of incoming and outgoing flights.
- Addressed medical emergencies and flight operation obstacles as both first responder and emergency management dispatcher.
Airfield Management Shift Lead
United States Air Force
08.2011 - 12.2011
- Selected for promotion 6 months ahead of schedule.
- Complete prior permission request for landing aircraft, coordinate parking spot, and asses airfields ability to support aircraft needs.
- Conduct airfield checks/inspections, coordinate construction/repair projects, and manage various airfield operations with host nation.
- First responder on airfield and responsible for conducting post attack recovery checks (PAR) and coordinating with EOD.
Education
Associate's degree - Aviation/Airway Management and Operations
Community College of the Air Force
Bachelor's degree - Public Administration and Health Care Administration
University of Hawaii-West Oahu
Kapolei, HI12.2022
Skills
- Training Management
- Program Management
- Customer Onboarding
- Workplace Safety
- Data Entry
- Documentation
- Team Collaboration
- Complex Problem-Solving
- Customer Engagement
- Work Planning and Prioritization
Websites
Certification
- Child Passenger Safety Technician - Safe Kids Worldwide, 05/01/17, 04/01/21, T761863
- Green Dot Implementor - Alteristic, Inc.
Timeline
Dispatch Operations Associate
Voltus
03.2023 - Current
Airfield Management
Hawaii Air National Guard
12.2019 - 08.2020
Airport Operations Aide
Delaware River and Bay Authority
12.2018 - 06.2019
Airfield Management - Contingency Response
U.S. Air Force Reserve
02.2018 - 12.2019
Airfield Operations Specialist
Delaware River and Bay Authority
02.2018 - 10.2018
Supervisor, Airfield Management Operations
United States Air Force
12.2015 - 02.2018
Training Manager
United States Air Force
12.2013 - 12.2015
Airfield Management Shift Lead
United States Air Force
08.2011 - 12.2011
Airfield Management Shift Lead
United States Air Force
12.2009 - 12.2013
Associate's degree - Aviation/Airway Management and Operations
Community College of the Air Force
Bachelor's degree - Public Administration and Health Care Administration
University of Hawaii-West Oahu
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