Kylie Hielsberg
Green Bay,WI
Summary
Organized professional with experience in respite care, distribution, and campus office support. Excels in maintaining records, managing communications, and assisting visitors in fast-paced environments. Proven ability to enhance operational efficiency and foster positive client experiences through strong multitasking and customer service skills.
Overview
4
4
years of professional experience
Work History
Desk Assistant
UWGB
Green Bay, Wisconsin
08.2026 - Current
- Welcomed students and visitors at campus desk, fostering a welcoming environment
- Managed incoming phone calls, efficiently routing inquiries to appropriate university offices
- Organized and distributed campus mail, ensuring timely delivery of correspondence
- Maintained office records and student files
Distributor
Lee Beverage of Wisconsin
Oshkosh, Wisconsin
05.2026 - 08.2026
- Maintained accurate records of customer orders, invoices, product availability, and delivery schedules to ensure timely fulfillment.
- Packed beverage orders efficiently for delivery routes in Wisconsin, contributing to on-time deliveries.
- Picked orders from warehouse shelves for daily shipments, supporting overall operational efficiency.
Respite Care Worker
Molina Healthcare
Oshkosh, WI
01.2023 - 08.2026
- Assessed the client's physical and mental conditions, including vital signs, to inform care strategies.
- Monitored member safety and emotional well-being during respite visits to ensure comfort and support.
- Connected members with community resources and behavioral health support to enhance overall well-being.
Lawn Maintenance Laborer
Lee Beverage of Wisconsin
Oshkosh, Wisconsin
04.2022 - 09.2025
- Maintained landscaped areas around Lee Beverage of Wisconsin facilities, enhancing curb appeal and ensuring a welcoming environment.
- Trimmed edges along sidewalks and curbs to promote neat appearance and prevent overgrowth.
- Followed established safety procedures during outdoor maintenance tasks to ensure a safe working environment while performing outdoor maintenance tasks.
Education
Bachelor of Science - Human Biology
UW- Green Bay
Green Bay, WI05-2030
Skills
- Administrative support
- Maintaining records
- Organizational skills
- Office communication
- Customer service
- Visitor assistance
- Multitasking abilities
- Flexibility and adaptability
- Problem-solving
- Professional demeanor
Job Shadowing
- Job shadowed in Milwaukee for curative care
- Job shadowed at Theda Care in Neenah, WI
Timeline
Desk Assistant
UWGB
08.2026 - Current
Distributor
Lee Beverage of Wisconsin
05.2026 - 08.2026
Respite Care Worker
Molina Healthcare
01.2023 - 08.2026
Lawn Maintenance Laborer
Lee Beverage of Wisconsin
04.2022 - 09.2025
Bachelor of Science - Human Biology
UW- Green Bay