Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Kylie Hill

Platteville,WI

Summary

Self-assured professional skilled in interpersonal communications and offering background in customer service. Problem-solver with great personality. Brings excellent client engagement skills as Customer Service Executive.

Overview

5
5
years of professional experience

Work History

Server

Olive Garden
12.2023 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Inside/Outside Customer Service

Lake Carroll Golf Course
04.2021 - Current

Tend to the members needs, run the cash register, maintain cleanliness of the golf course, take care of the golf carts, sell clothing and merchandise from inside the pro shop.

  • Developed rapport with customers through active listening and tailored assistance, fostering loyalty.
  • Enhanced customer experiences by providing timely and accurate information on products and services.

Cashier

Piggly Wiggly
09.2023 - 11.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Cook/Dishwasher

JJ & Freddies
03.2019 - 04.2021
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.

Education

High School Diploma -

West Carroll High School
Savanna, IL
05.2022

Skills

  • Team Collaboration
  • Active Listening
  • Empathy Display
  • Positive Attitude
  • Payment Processing
  • Customer Service

Affiliations

  • snowboarding
  • drawing/painting
  • play ukulele

Timeline

Server

Olive Garden
12.2023 - Current

Cashier

Piggly Wiggly
09.2023 - 11.2023

Inside/Outside Customer Service

Lake Carroll Golf Course
04.2021 - Current

Cook/Dishwasher

JJ & Freddies
03.2019 - 04.2021

High School Diploma -

West Carroll High School
Kylie Hill