Summary
Overview
Work History
Education
Skills
Timeline
Waitress

Kylie Jefferson

Berlin,CT

Summary

Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Motivated person with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

3
3
years of professional experience

Work History

Waitress

Zacks
03.2021 - Current
  • Answered customers' questions, recommended items, and recorded order information.
  • Greeted new customers, discussed specials, and took drink orders.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Cashier

TJX Marshalls
01.2020 - 03.2021
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Welcomed customers and helped determine their needs.
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card and check transactions to complete customer purchases.

Education

High School Diploma -

Berlin High School
Berlin CT

No Degree - Criminal Justice

University Of Hartford
West Hartford
05.2026

Skills

  • Table Setting Arrangements
  • Restocking Condiments
  • Courteous Phone Demeanor
  • Bar Terminology
  • Warm and Friendly
  • Relationship Management
  • Dining Customer Service

Timeline

Waitress

Zacks
03.2021 - Current

Cashier

TJX Marshalls
01.2020 - 03.2021

High School Diploma -

Berlin High School

No Degree - Criminal Justice

University Of Hartford

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Kylie Jefferson