Kylie Karpinski
Freedom,NY
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support.
Developed strong customer service and multitasking abilities in fast-paced retail environment. Proven ability to handle transactions efficiently while maintaining friendly demeanor. Seeking to transition into new role where these skills can contribute to team success and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Preschool Teacher Assistant
Hope Preschool
09.2020 - Current
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Applied play-based strategies to provide diverse approaches to learning.
Part Time Ice Cream Server/Crew Scheduler
Smiles Sundaes
04.2017 - Current
- Greeted incoming customers and provided reliable, friendly customer service.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Handled cash transactions accurately, promoting trust between the business and its customers.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Conducted daily opening and closing procedures, ensuring readiness for business.
- Set schedules for 10 staff by planning and designating shifts and hours.
- Facilitated seamless transitions during employee absences or vacations by arranging appropriate coverage in advance, ensuring minimal disruptions to daily operations.
Crew Person
McDonald's
10.2018 - 08.2020
- Contributed to sales growth through upselling promotional items and meal deals.
- Implemented time-saving strategies that led to faster service without sacrificing quality.
- Performed regular equipment maintenance, preventing downtime and costly repairs.
- Efficiently handled multiple orders, resulting in shorter lines and happier customers.
- Increased repeat business by providing exceptional customer service experiences.
Dishwasher
Arcade Village Cafe
03.2016 - 08.2016
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Education
High School Diploma -
Pioneer High School
Yorkshire, NY 06-2020
Skills
- Documentation and reporting
- Teamwork and collaboration
- Schedule coordination
- Excellent communication
- Greeting customers
- Strong work ethic
- Supervising student activities
- Fast-paced environment
- Team oriented
- Organization and prioritization
Timeline
Preschool Teacher Assistant
Hope Preschool
09.2020 - Current
Crew Person
McDonald's
10.2018 - 08.2020
Part Time Ice Cream Server/Crew Scheduler
Smiles Sundaes
04.2017 - Current
Dishwasher
Arcade Village Cafe
03.2016 - 08.2016
High School Diploma -
Pioneer High School
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