Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kylie Knutowski

West Allis

Summary

Detail-oriented specialist with strong problem-solving abilities and a commitment to customer service excellence. Demonstrated success in managing tasks and enhancing team performance, ready to leverage skills to improve operational outcomes.

Overview

5
5
years of professional experience

Work History

Guest Success Specialist

Massage Envy
Brookfield, WI
06.2024 - Current
  • Responded to phone calls and organized appointments to enhance customer service operations.
  • Managed cleaning tasks and laundry duties to ensure organization and hygiene.
  • Guided clients in comprehending membership benefits and features.
  • Transitioned into Assistant Manager position within one year at Massage Envy to enhance team performance and service quality.

Sales Representative

L.L. Bean
Brookfield, WI
10.2022 - 05.2024
  • Fostered strong customer relationships to enhance brand loyalty and drive repeat sales.
  • Assisted customers in product selection, ensuring a positive shopping experience and high satisfaction rates.
  • Collaborated with team members to meet store goals and optimize inventory management processes.
  • Educated customers on product features, benefits, and care, enhancing their purchasing confidence.

Party Host And Bistro

The Big Backyard
New Berlin, WI
01.2021 - 06.2022
  • Welcomed and greeted guests to create a warm and inviting atmosphere.
  • Provided guidance and resources to families and children to foster positive outcomes.
  • Oversaw cleaning operations to uphold cleanliness and safety standards across facilities. Managed cleaning schedules to optimize efficiency and maintain high standards of hygiene. Coordinated cleaning efforts to enhance the overall functionality of workspaces.
  • Streamlined organizational processes to enhance efficiency.
  • Facilitated food sales operations to ensure efficient service and product availability.
  • Worked on technology

Education

Associate of Applied Science - Radiography

Milwaukee Area Technical College
Milwaukee, WI
06-2029

Skills

  • Customer relations
  • Expert problem solving
  • Analytical thinking
  • Documentation management

Timeline

Guest Success Specialist

Massage Envy
06.2024 - Current

Sales Representative

L.L. Bean
10.2022 - 05.2024

Party Host And Bistro

The Big Backyard
01.2021 - 06.2022

Associate of Applied Science - Radiography

Milwaukee Area Technical College