Open To Work
Kylie Konar
Mount Prospect,IL
Summary
Dynamic shift leader with over five years of experience in supervising operations and training staff. Skilled in creative problem-solving and effective communication, contributing to improved workflow and customer experiences.
Overview
6
6
years of professional experience
Work History
Shift Leader
Oberweis Ice Cream and Dairy Store
Rolling Meadows, IL
11.2020 - Current
- Managed daily operational activities, focusing on maintaining superior customer service and product quality.
- Facilitated onboarding and skill development for new team members to enhance team collaboration.
- Managed inventory monitoring and restocking initiatives to support seamless operations.
- Resolved customer inquiries and complaints promptly, contributing to positive customer experiences.
- Managed transaction processes through POS software, ensuring accuracy in cash and credit card handling.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Promoted a supportive workplace culture aimed at boosting employee satisfaction and retention rates.
Education
High School Diploma -
Rolling Meadows High School
Rolling Meadows, ILSkills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Flexible schedule
- Team motivation
- Strong verbal and written communication
- Creative problem solving
- POS system operation
- Shift paperwork completion
- Employee relations
- Multitasking
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridTimeline
Shift Leader
Oberweis Ice Cream and Dairy Store
11.2020 - Current
High School Diploma -
Rolling Meadows High School