Kylie Kramer
Cedar Rapids
Summary
Dynamic healthcare professional with experience at St. Luke's Unitypoint Cedar Rapids, excelling in patient care and unit management. Proven adaptability in fast-paced environments, enhancing patient satisfaction through critical thinking and compassionate support. Certified in Basic Life Support, I effectively prioritize tasks and collaborate with teams to improve workflow and outcomes.
Overview
4
4
years of professional experience
Work History
PCT & Unit Secretary
St. Luke's UnityPoint Cedar Rapids
08.2022 - Current
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Managed incoming calls and directed to appropriate department.
- Maintained rapport with physicians, nurses, and other healthcare personnel.
- Assisted with the training and onboarding of new unit secretaries, sharing expertise and best practices to ensure their success in the role.
- Improved unit workflow by effectively prioritizing tasks and collaborating with team members to complete assignments in a timely manner.
- Proven ability to learn quickly and adapt to new situations.
CNA
Harmony Skilled Care
04.2021 - 08.2022
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted patients with daily living activities, promoting independence and dignity.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Education
Associate of Applied Science -
Kirkwood Community College
Cedar Rapids, IA05-2025
Skills
- Basic Life Support Certified
- Emergency Response and Code Management
- Critical Thinking and Time Management
- Adaptability to Fast-Paced Environments
Timeline
PCT & Unit Secretary
St. Luke's UnityPoint Cedar Rapids
08.2022 - Current
CNA
Harmony Skilled Care
04.2021 - 08.2022
Associate of Applied Science -
Kirkwood Community College
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