Kylie Lopez
Tacoma,WA
Summary
Business graduate with concentration in management and coursework and experience in communications and organization. Successful in completing tasks above and beyond what is asked of me. Able to provide excellent customer service with years of experience in this area. Time management and leadership have been skills developed with a busy course load and schedule throughout college being a college athlete. Multitasking is a skill that has been perfected in the multiple customer service positions and mostly in my recent job as a barista.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Barista
Espresso Stop
Lakewood
10.2021 - Current
- Deliver a fast, consistent and delicious cup of coffee
- Create a personal relationship with customers to deliver a unique and special experience
- Memorize drink orders and preferences for regular customers to build rapport and increase brand loyalty
- Maintain an organized and tidy work environment by regularly cleaning equipment, espresso machines and all workspace areas
- Train new baristas to create the perfect cup of coffee
Bartender
Half Lion Brewing Co
08.2021 - 10.2021
- Warmly welcome guests with a smile ensuring they were promptly served
- Served bar food and alcoholic beverages including wine, craft beer and custom cocktail
- Studied and memorized over 20 popular cocktail recipes, dozens of our crafted beers and wine to give quality recommendations
- Maintain a clean and organized bar area
- Ensure orders are out correct and in a timely manner
- Upheld all local and federal COVID-19 safety protocols
Recreation Assistant
City of Olympia, Saint Martin’s
06.2020 - 08.2021
- Planned and developed youth recreation programs
- Worked at the events and provided feedback for evaluations of programs
- Provided leadership during events
- Established and maintained cooperative and effective working relationships with those contacted in the performance of work
- Maintained regular, reliable, and punctual attendance
- Arketing
Marketing Intern
Saint Martin's University
01.2020 - 05.2020
- Prepared excel sheets with budgets and expenses
- Managed, scheduled and tracked youth camps
- Social media marketing for the team by created engaging posts for our audience on all social media platforms
- Grew the audience on all social platforms significantly
- Provided fans with quality images and postings about the team
- Created travel itineraries
Food Industry Services
01.2015 - 01.2017
Education
Bachelor of Arts Degree - Business Administration, Management
Saint Martin’s University
Master of Business - undefined
Saint Martin’s University
01.2021 - Current
Skills
Written Communication
undefinedCertification
Bachelor of Business Administration
Timeline
Barista
Espresso Stop
10.2021 - Current
Bartender
Half Lion Brewing Co
08.2021 - 10.2021
Master of Business - undefined
Saint Martin’s University
01.2021 - Current
Recreation Assistant
City of Olympia, Saint Martin’s
06.2020 - 08.2021
Marketing Intern
Saint Martin's University
01.2020 - 05.2020
Food Industry Services
01.2015 - 01.2017
Bachelor of Arts Degree - Business Administration, Management
Saint Martin’s University
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