Kylie Lucas
Festus,MO
Summary
Dynamic and detail-oriented professional with experience excelling
Reliable hospitality serving unique client needs through clear communication and coordinated support functions. Consistently follows safety guidelines for lifting, exercise and transportation to avoid client injury or discomfort. Honors spirit of empathy and respect to maintain open dialogue and trust.
Overview
5
5
years of professional experience
Work History
Online Shopper
Walmart
06.2025 - Current
- Picked and assembled products aligning with customer demands and likes.
- Maintained accurate inventory levels through effective stock management.
- Utilized handheld devices to facilitate order picking and tracking.
- Ensured compliance with safety and quality standards during shopping processes.
- Collaborated with team members to optimize workflow and efficiency.
- Assisted customers in locating items and answering product-related inquiries.
- Adapted quickly to changing priorities and operational demands in fast-paced environment.
- Supported inventory audits to verify stock accuracy and availability.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Identified trends in customer behavior to make informed marketing decisions and improve sales strategies.
- Tracked order progress from initial purchase through delivery, ensuring timely updates were provided to customers throughout the process.
Concession Stand Worker
Modern Midways
05.2023 - 04.2025
- Assisted customers with food and beverage selections, ensuring a positive dining experience.
- Operated cash register efficiently, handling transactions accurately and promptly.
- Maintained cleanliness and organization of concession area, adhering to safety standards.
- Prepared and served food items according to health regulations and company guidelines.
- Collaborated with team members to streamline service during peak hours, enhancing efficiency.
Customer Service Cashier
Modern Midways
05.2023 - 04.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and product selection to enhance shopping experience.
- Maintained accurate cash drawer, ensuring proper handling of funds and receipts.
- Collaborated with team members to streamline store operations and improve service delivery.
- Resolved customer complaints promptly, fostering positive relationships and loyalty.
- Trained new staff on cash handling procedures and customer service protocols.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Front Desk Receptionist
Big Sky Resort
11.2021 - 03.2022
Housekeeper
Theodore Roosevelt Medora
05.2021 - 11.2021
- Sustained cleanliness and orderliness in guest rooms and common areas.
- Utilized cleaning equipment and supplies to ensure compliance with safety standards.
- Assisted in laundry operations, ensuring timely availability of clean linens.
- Responded promptly to guest requests for additional amenities or services.
- Conducted inventory checks of cleaning supplies, reporting shortages as needed.
- Adhered to established protocols for handling hazardous materials during cleaning tasks.
- Trained new staff on effective housekeeping techniques and best practices.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Education
High School Diploma -
Granite Falls High School
Granite Falls, WASkills
Stock organization
Languages
Afrikaans
Elementary
References
Name: Robert
Position: Team lead /walmart/ online grocery
Phone number:(636) 937-8441
Name: Jamie Clark
Position: team lead/ online grocery / walmart
Phone number:(636) 937-8441
Name: Melissa burger
Position:former director of our lady's of Lourdes catholic after school program.
360-820-1153
Timeline
Online Shopper
Walmart
06.2025 - Current
Concession Stand Worker
Modern Midways
05.2023 - 04.2025
Customer Service Cashier
Modern Midways
05.2023 - 04.2025
Front Desk Receptionist
Big Sky Resort
11.2021 - 03.2022
Housekeeper
Theodore Roosevelt Medora
05.2021 - 11.2021
High School Diploma -
Granite Falls High School