Kylie Maness
Greenville
Summary
Results driven professional with expertise in analytical problem-solving and customer engagement. Proven track record in process optimization and team performance enhancement. Dedicated to delivering impactful service improvements and driving operational efficiency.
Overview
4
4
years of professional experience
Work History
Host
Cheddars Stratch Kitchen
Greenville
03.2025 - Current
- Greet guests, and manage seating arrangements in a fast-paced environment.
- Assist guest inquiries and address concerns with professionalism.
- Monitor wait times, and optimize table turnover to enhance service efficiency.
Intern
Greenville Police Department
Greenville
01.2026 - 05.2026
- Oversee officers in daily patrols and community engagement activities.
- Maintained accurate records of all activities performed throughout internship period.
- Provided administrative support by managing files and assisting with communications.
Shift Leader
Clean Juice
Huntersville
02.2022 - 08.2025
- Advanced to shift leader overseeing onboarding and training for new employees, managing store operations during assigned shifts, and executing opening and closing duties.
- Deliver exceptional customer service in fast-paced environment, ensuring order accuracy and efficiency.
- Managed POS system, cash register, and ensured cleanliness in dining area and kitchen.
Education
Bachelor of Science - Criminal Justice
East Carolina University
Greenville, North Carolina, NC07-2026
Skills
- Conflict management
- Customer service
- Team leadership
- Time management
- Data analysis
- Critical thinking
- Customer engagement
- Analytical and critical thinking skills
Timeline
Intern
Greenville Police Department
01.2026 - 05.2026
Host
Cheddars Stratch Kitchen
03.2025 - Current
Shift Leader
Clean Juice
02.2022 - 08.2025
Bachelor of Science - Criminal Justice
East Carolina University