Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kylie Martin

Council Bluffs

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Residential House Cleaner

Simply Cleaner
11.2023 - Current
  • Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
  • Streamlined cleaning processes for quicker completion without compromising quality.
  • Maintained a high level of cleanliness in clients'' homes, resulting in increased customer retention and referrals.
  • Provided exceptional customer service, addressing concerns and customizing services to meet individual needs.
  • Mastered the use of specialized tools for unique cleaning challenges like pet hair removal or stubborn stain treatments.
  • Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.

Baker/Owner

Self Employed- KM Sweet Treats
07.2021 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to fulfill their needs
  • Advertise and complete daily orders

Server

Apple Barrel
05.2014 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Daycare Provider

Self Employed
04.2014 - 03.2023
  • Maintained safe play environment by emphasizing and maintaining cleanliness and organization.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Introduced children to educational games and activities to boost learning.
  • Planned and guided age-appropriate tasks like reading, crafts and Type.

Front Desk Receptionist

Ridge Family Practice
08.2013 - 04.2014
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.

Education

Lewis Central Senior High School
Council Bluffs, IA
05.2011

Skills

  • Guest Engagement
  • Reliability and punctuality
  • Customer Service
  • Quality Assurance
  • Attention to Detail
  • Supply Replenishment
  • Safe Food Handling
  • Quality Control
  • Cash Handling
  • Computer skills
  • Multi-line phone system

Timeline

Residential House Cleaner

Simply Cleaner
11.2023 - Current

Baker/Owner

Self Employed- KM Sweet Treats
07.2021 - Current

Server

Apple Barrel
05.2014 - Current

Daycare Provider

Self Employed
04.2014 - 03.2023

Front Desk Receptionist

Ridge Family Practice
08.2013 - 04.2014

Lewis Central Senior High School
Kylie Martin