Ashley Luberts
Marysville
Summary
Hello! I am a dedicated professional with a strong work ethic and exceptional communication skills, honed by my 12+ years in customer service and satisfaction. Recognized for reliability and my ability to resolve issues promptly, fostering trust and repeat business. I love working in teams and with the public and take great value in the communication and connection with customers/ clients/ patients. I learn fast and am very efficient in my work and believe no task is too big or too small to accomplish the goal. I have a variety of different skills and hope to add to that with each new employment opportunity. Thank you for your consideration!
Overview
6
6
years of professional experience
Work History
Residential House Cleaner
Angela's Cleaning Company
Shoreline, WA
06.2024 - Current
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Developed strong relationships with clients, earning trust through reliability and attention to detail.
- Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
- Established a reputation for professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
Barback
Tin Table
Seattle, WA
02.2022 - Current
- Provide excellent service when assisting bartenders with drinks and restaurant serving.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies and restocked when necessary.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
Server Trainer
Darden Restaurants, Olive Garden
Everett, WA
10.2018 - 01.2024
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Education
Meadwodale High School
LynnwoodEdmonds Community College
Lynnwood, WASkills
- Reliability and punctuality
- Deep cleaning expertise
- Eco-friendly cleaning practices
- Strong work ethic
- Cash handling
- Guest engagement
- Hospitality service expertise and prioritization
- Tableside service
- Exceptional communication
- Detail oriented
- Active listening
- Problem solving and resolution
Languages
Spanish
Limited Working
Timeline
Residential House Cleaner
Angela's Cleaning Company
06.2024 - Current
Barback
Tin Table
02.2022 - Current
Server Trainer
Darden Restaurants, Olive Garden
10.2018 - 01.2024
Meadwodale High School
Edmonds Community College
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