Kylie Monrreal
San Marcos
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Team Member
Cinemark Theaters
05.2021 - 09.2021
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals, and collected payments.
Front Desk Receptionist/Assistant Wrestling Coach
YMCA
10.2021 - 05.2022
- Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
- Maintained an organized and clean front office area to create a professional and welcoming environment for visitors and employees.
- Maintained a safe training environment by enforcing proper technique and safety measures during practices.
- Increased athlete confidence through consistent feedback, encouragement, and goal-setting discussions.
- Enhanced athlete performance by developing individualized training plans and monitoring progress.
Restaurant Hostess
Uncle Julio's
11.2022 - 05.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Bookkeeper/Commercial Roofer
Badger Roofing
06.2023 - 07.2023
- Handled employee payroll processing, ensuring timely payment and adherence to tax regulations.
- Adhered to all safety practices for personal and team protection.
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Performed patching and resealing of roofs to provide maintenance, repairs and protection.
- Reported financial data and updated financial records in ledgers and journals.
- Optimized workflow by organizing tools and equipment efficiently at job sites.
Server
Olive Garden
11.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Psychology
Texas State University
05.2027
Central High School
05.2023
Skills
- Payroll Processing
- Customer Service
- Cash Handling
- Listening Skills
- Strong multitasking
- Active Learning
- Food handling
- Food Running
- Menu Memorization
- Health Code Compliance
Certification
Food Handlers Certified
TABC Certified
OSHA 30 Certified
Timeline
Server
Olive Garden
11.2024 - Current
Bookkeeper/Commercial Roofer
Badger Roofing
06.2023 - 07.2023
Restaurant Hostess
Uncle Julio's
11.2022 - 05.2023
Front Desk Receptionist/Assistant Wrestling Coach
YMCA
10.2021 - 05.2022
Crew Team Member
Cinemark Theaters
05.2021 - 09.2021
Central High School
Psychology
Texas State University
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