Greta Hines
Gassaway
Summary
Oversaw customer service operations to improve satisfaction and retention rates. Managed cash handling processes to ensure accuracy and compliance with company standards. Cultivated a learning environment to leverage past experiences for team growth.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Crew Team Member
Dunkin
Sutton, WV
2026 - Current
- Prepared and served beverages and food items efficiently during peak hours.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Assisted in training new team members on company procedures and customer service practices.
- Operated point-of-sale system accurately, processing transactions swiftly and effectively.
Shopping, delivering
Instacart Shoppers
Clarksburg, WV
10.2021 - Current
Private Caregiver
Self Employed Services
Gassaway, WV
2021 - 2026
- Provided personalized care to clients, ensuring comfort and safety in daily activities.
- Assisted clients with mobility and personal hygiene tasks, promoting independence and dignity.
- Administered medication and monitored health conditions, maintaining accurate records for review.
- Developed individualized care plans based on client needs and preferences to enhance quality of life.
Warehouse Worker
Amazon
Thornton, CO
02.2023 - 05.2023
- Picking, packing, and sorting products in speeds and efficiency
Server
Quaker Steak and Lube
Charleston, WV
05.2022 - 02.2023
- Dependable and friendly server
- Plated and delivered food in a timely manner
- Served multiple tables at a time
Bartender
D's Lounge
Gassaway, WV
06.2017 - 06.2018
- Cash handling
- Serving multiple people at one time
- Very fast pace
- Payouts on machines
Shift Manager (full-time)
Rite Aid
Kanawha City, WV
06.2013 - 10.2016
- Scheduling of staff
- Retail sales
- Managing safe counts and deposits daily
- Delegating and prioritizing jobs daily
Education
12 - Highschool
Doddridge County High School
West Union, WV05.1992
Skills
- Cashiering
- Cash Handling
- Packaging
- Warehouse Experience
- Food Service
- Food Preparation
- Customer service
- Phlebotomy
- Venipuncture
- Shift management
- Cash register
- Cash handling
- Clerical experience
- Retail sales
- Communication skills
- Payroll
- Marketing
- Organizational skills
- Restaurant experience
- Customer support
- English
- Time management
- Computer skills
- Typing
- Medical terminology
Certification
- Certified Phlebotomy Technician December 2023 to Present
- BLS Certification January 2024 to January 2026
- CPR Certification
Timeline
Warehouse Worker
Amazon
02.2023 - 05.2023
Server
Quaker Steak and Lube
05.2022 - 02.2023
Shopping, delivering
Instacart Shoppers
10.2021 - Current
Bartender
D's Lounge
06.2017 - 06.2018
Shift Manager (full-time)
Rite Aid
06.2013 - 10.2016
12 - Highschool
Doddridge County High School
Crew Team Member
Dunkin
2026 - Current
Private Caregiver
Self Employed Services
2021 - 2026