Kylie Mulder
Niles,USA
Summary
Compassionate professional with a background in public safety and youth supervision. Demonstrates expertise in crisis intervention and de-escalation, ensuring safety and support for at-risk populations. Collaborative approach in coordinating community resources and maintaining structured environments enhances the well-being of individuals and families.
Overview
8
8
years of professional experience
Work History
Probation Officer
St. Joseph County Adult Probation Department
South Bend, IN
11.2024 - 02.2026
- Conducted regular meetings with probationers to discuss compliance and progress.
- Assessed risk levels for each offender by evaluating factors such as prior criminal history and personal characteristics.
- Prepared detailed reports on probationer behavior and progress for court reviews.
- Instructed probationers on rights and responsibilities, ensuring understanding of available support services for successful reintegration.
- Partnered with community organizations to connect probationers with essential resources and support services.
Military Police Officer
U.S. Army National Guard
09.2017 - 05.2024
- Executed law enforcement and public safety operations during two overseas deployments
- Supported public safety operations through active participation in state emergency activations
- Performed security, detention, and law enforcement duties to ensure safety and order
- Led teams by fostering accountability and ethical decision-making
- Completed extensive training in crisis response, safety procedures, and conflict management
- Received Army Certificate of Achievement and other recognitions
Youth Counselor
Linn County Juvenile Detention & Diversion Services
12.2023 - 04.2024
- Worked directly with youth experiencing severe emotional, behavioral, and mental health challenges
- Utilized de-escalation techniques to manage crisis situations
- Supervised and ensured safety of seven at-risk youth in structured detention environment, promoting a secure environment for rehabilitation
- Implemented behavioral management strategies and enforced daily routines, enhancing youth compliance and emotional stability
- Fostered safe and supportive atmosphere for at-risk youth, encouraging positive interactions and personal growth
- Maintained accurate documentation and incident reports
911 Dispatcher / Jailer
Keokuk County Sheriff's Department
11.2020 - 12.2022
- Handled emergency and non-emergency calls, ensuring critical information was gathered for timely response
- Coordinated law enforcement, fire, and EMS personnel to facilitate effective crisis response
- Maintained calm and professionalism while assisting individuals in distress
- Managed inmate intake and supervision, ensuring welfare checks were conducted to maintain safety
- Completed detailed reports and maintained accurate records
- Provided clear instructions to callers during emergencies
Education
Bachelor's Degree - Psychology
Grand Canyon University
Phoenix, AZ05-2024
Skills
- Child Welfare & Safety Awareness
- Crisis Intervention & De-escalation
- Behavioral & Mental Health Support
- Case Documentation & Reporting
- Conflict Resolution
- Risk Assessment
- Communication and Active Listening
- Emergency Response Coordination
- Trauma-Informed Care
- Time Management & Organization
References
Available upon request
Honors Affiliations
- National Society of Collegiate Scholars
- American Psychological Association
- Psi Chi - International Honor Society in Psychology
Additional Qualifications
- Experience working in secure and high-risk environments
- Strong ability to build trust with individuals from diverse backgrounds
- Knowledge of confidentiality and ethical standards
- Notary Public Certification (held during prior employment)
Timeline
Probation Officer
St. Joseph County Adult Probation Department
11.2024 - 02.2026
Youth Counselor
Linn County Juvenile Detention & Diversion Services
12.2023 - 04.2024
911 Dispatcher / Jailer
Keokuk County Sheriff's Department
11.2020 - 12.2022
Military Police Officer
U.S. Army National Guard
09.2017 - 05.2024
Bachelor's Degree - Psychology
Grand Canyon University