Kylie Perillo
Highland,NY
Summary
Proven customer service expert from Rinos Pizza, adept at managing multiple orders and ensuring timely delivery, excels in a fast-paced environment. Skilled in both cash handling and fostering a positive dining experience, consistently enhancing customer satisfaction. Demonstrates strong teamwork and problem-solving abilities, contributing to a significant improvement in service efficiency.
Overview
2
2
years of professional experience
Work History
Counter Person
Rinos Pizza
Highland, NY
02.2024 - Current
- Customer Service: Greet customers, take orders, and provide a positive dining experience.
- Order Taking and Processing: Accurately take and process customer orders, both in-person and over the phone.
- Cash Handling: Handle payments, process transactions, and provide change.
- Maintaining Cleanliness: Keep the counter, dining area, and kitchen area clean and organized.
- Packing and Serving Orders: Ensure pizzas and other items are packaged correctly and serve customers in a timely manner.
- Answering Customer Queries: Address any customer questions or concerns regarding menu items, ingredients, and special offers.
Busser/Runner
Hudson House
Highland, NY
09.2022 - 02.2023
- Cleaning Tables: Bussers clear dishes, glasses, and utensils from tables after guests are finished eating.
- Setting Tables: They set tables with clean plates, silverware, napkins, and glassware in preparation for new guests.
- Refilling Water and Beverages: Bussers assist servers by refilling water glasses and other drinks as needed.
- Assisting with Trash Removal: They remove trash and dirty dishes from the dining area to keep the restaurant clean and organized.
- Cleaning and Maintaining the Dining Area: Bussers may sweep, mop, or wipe down surfaces to ensure the restaurant looks tidy.
- Helping Servers: They may assist servers by bringing additional items like condiments, napkins, or bread.
- Organizing Dining Space: Bussers may assist with rearranging tables and chairs or preparing the dining area for large groups or special events
Education
Highland High School
Highland06.2025
Skills
- Greeting and assisting customers
- Handling complaints and requests
- Providing an excellent dining experience
- Working efficiently in a team with kitchen staff, servers, and management
- Managing multiple tasks during busy service hours
- Prioritizing food orders to ensure timely delivery
- Working under pressure in a fast-paced environment
- Managing multiple orders at once
- Operating the register and processing payments
- Handling cash and credit transactions accurately
Timeline
Counter Person
Rinos Pizza
02.2024 - Current
Busser/Runner
Hudson House
09.2022 - 02.2023
Highland High School