Kylie Pilcher
Summary
Dynamic professional with a proven track record at Red Rock Precision, excelling in customer service and financial accuracy. Leveraged attention to detail and decision-making skills to drive results, achieving high satisfaction ratings and maintaining stringent financial controls. Expert in planning and organization, consistently meeting critical deadlines with an upbeat and outgoing attitude.
Overview
3
3
years of professional experience
Work History
Personal Shopper
Shipt/Instacart/Spark Driver
09.2023 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Accountant
Red Rock Precision
04.2022 - 08.2023
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Communicated with customers, as well as kept customers satisfied.
- Scheduled, coordinated and confirmed appointments and meetings.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Daycare Teacher
Creative Times Academy
06.2021 - 12.2022
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
Education
High School Diploma -
Bonneville High School
Ogden, UT05.2023
Skills
- Customer Service
- Attention to Detail
- Planning and Organization
- Decision-Making
- Time Management
- Upbeat and Outgoing Attitude
- File Management
Timeline
Personal Shopper
Shipt/Instacart/Spark Driver
09.2023 - Current
Accountant
Red Rock Precision
04.2022 - 08.2023
Daycare Teacher
Creative Times Academy
06.2021 - 12.2022
High School Diploma -
Bonneville High School
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