Summary
Overview
Work History
Education
Skills
Timeline
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Kylie Reddell

Richmond,TX

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

2
2
years of professional experience

Work History

Customer Care Assistant

Blue Wave Car Wash
10.2023 - Current
  • Responded to customer requests for products, services, and company information.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Delivered prompt service to prioritize customer needs.

Team Member

Whataburger
06.2023 - 10.2023
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong cooperative relationships with coworkers and managers.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.

Restaurant Hostess

Gauchos Do Sul
07.2022 - 10.2022
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Delivered unparalleled service to drive positive dining experience and repeat customer visits.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Answered customer questions about hours, seating, and menu information.

Education

High School Diploma -

Foster High School
Richmond, TX.
05.2023

Skills

  • Goal-Oriented
  • Customer Relations
  • Teamwork and Collaboration
  • Problem-Solving
  • Task Prioritization
  • Organizational Skills
  • Attention to Detail
  • Adaptability and Flexibility
  • Customer Service Excellence

Timeline

Customer Care Assistant

Blue Wave Car Wash
10.2023 - Current

Team Member

Whataburger
06.2023 - 10.2023

Restaurant Hostess

Gauchos Do Sul
07.2022 - 10.2022

High School Diploma -

Foster High School

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Kylie Reddell