Kylie Sheldon
Williamstown
Summary
Dynamic Client Care Manager with a proven track record at Camden County Partnership for Children, excelling in client retention and treatment planning. Skilled in coordinating care systems and facilitating meetings, I effectively resolved client issues while enhancing therapeutic outcomes. Committed to fostering strong relationships and delivering compassionate support in high-pressure situations.
Overview
2
2
years of professional experience
Work History
Client Care Manager
Camden County Partnership for Children
06.2024 - Current
- Built client relationships by being active in reaching out to families and clients, identifying and assessing clients' needs, resolving problems, and following up with support for therapeutic needs of the client
- Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
- Maintained records of client interactions, client notes, and treatment planning related to therapeutic goals.
Psychology Assistant
Northbrook Behavioral Health Hospital
06.2023 - 10.2023
- Provided effective psychoeducational and behavioral interventions, promoting healthier coping strategies among patients.
- Facilitated crisis intervention services, providing immediate support to individuals experiencing acute distress or suicidal ideation.
Education
Master of Arts - Social Work
Rowan University
Glassboro, NJ05-2026
Bachelor of Arts - Psychology
Rowan University
Glassboro, NJ05-2025
Skills
- Client interviews and treatment planning
- Client retention
- Coordinating multiple systems of care to meet the goals of the client
- In-home assessments and check-ins with clients
- Facilitating meetings with the client and other system members such as therapists, DCPP, and the juvenal system
Timeline
Client Care Manager
Camden County Partnership for Children
06.2024 - Current
Psychology Assistant
Northbrook Behavioral Health Hospital
06.2023 - 10.2023
Master of Arts - Social Work
Rowan University
Bachelor of Arts - Psychology
Rowan University
Similar Profiles
Kasey EnloeKasey Enloe
Program Specialist at Partnership for Children of Cumberland CountyProgram Specialist at Partnership for Children of Cumberland County
Krizia GonzalezKrizia Gonzalez
Care Manager at Partnership for Children of Essex CountyCare Manager at Partnership for Children of Essex County
Krizia KaminskiKrizia Kaminski
Care Manager at Partnership for Children of Essex CountyCare Manager at Partnership for Children of Essex County
Robert LannonRobert Lannon
Correctional Officer at Camden County Department of CorrectionsCorrectional Officer at Camden County Department of Corrections
James KerfootJames Kerfoot
Owner/Operator at J.B.K. Construction, LLCOwner/Operator at J.B.K. Construction, LLC