Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
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Kylie Smith (she,her)

Kylie Smith (she,her)

Spokane,WA

Summary

Highly motivated young professional, eager to expand my skill set to become a well rounded, highly sought-after teacher for our youth. My goal in my career is aligned with the choices I've made for my previous work history locations; I am seeking further opportunities for enhancing my knowledge and capabilities working with children and individuals with all backgrounds. Previous life experiences have given me the insight of adapting to a constantly and significantly changing environment due to travel and relocating, giving me a leg up on understanding the importance of acclimating to new locations, people and varying ways of life.

Overview

4
4
years of professional experience
2
2
Certification

Work History

Membership Service Specialist & Youth Development Professional

Boys And Girls Club Of Spokane County
07.2022 - Current
  • Implement and assist in programs designed for youth
  • Maintain positive, friendly, and professional interactions with Club employees and cooperating organizations
  • Accompany and supervise members on excursions as assigned
  • Assist in completing reports and emergencies as needed
  • Be mentors and create safe, welcoming environments for members
  • Maintain safety, security, and appearance of the front desk by greeting, monitoring, and tracking all visitors
  • Register new members, receive and process payments of membership and activity fees
  • Communicate and disperse information about upcoming events and activities to members and the public

Hostess

The Wave Sushi And Island Grill
05.2023 - 07.2023
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Accommodated special seating requests for guests to enhance satisfaction.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Used cash registers and credit card machines to cash out customers.
  • Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.

Nanny

Care.com HomePay
09.2022 - 03.2023
  • Care for two-year-old child
  • Meal Preparation
  • Activity planning
  • Household Chores
  • Helped aid in the learning of verbal communication
  • Encouraged Preschool Learning Including ABCs and Basic Numbers
  • Conversations throughout the day with parents about issues experienced and resolutions
  • Kept the child calm in stressful situations

Shift Leader and Crew Member

Starbucks
02.2022 - 06.2022
  • Product Knowledge and Timeliness of Order fulfillment
  • Customer Communication
  • Conflict management
  • Product stock and organization
  • Task Management and Prioritization
  • Customer complaints
  • Problem-solving
  • Management Reporting

Checker/Customer Service Associate

Hy-Vee
01.2021 - 06.2022
  • Provides prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions and treating customers as the most important people in the store
  • Assists Customers in any way needed
  • Answers the telephone promptly and provides friendly, helpful service to customers who call
  • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
  • Processes refunds for customers and department-approved refunds
  • Utilizes the intercom system for paging, etc., using appropriate procedures
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress
  • Adheres to company policies and individual store guidelines
  • Assists in other departments as needed
  • Performs other job-related duties and special projects as required
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.

Shift Lead/ Crew Member

Tropical Smoothie Cafe
09.2019 - 01.2021
  • Communicated and problem solved customer issues
  • Coached other co-workers through problems faced
  • Supported customers through technological problems they face
  • Strengthened my co-workers to come together to become a better team

Education

Associate's Degree - Elementary Education

Spokane Falls Community College
Spokane, WA
06.2024

High School Diploma -

Prior Lake High School
Savage, MN
06.2022

High School Diploma -

Mount Spokane High School
Mead, WA
06.2022

Skills

  • Hardworking
  • Patient
  • Dependable
  • Organized
  • Motivated
  • Creative
  • Leader
  • Problem Solver
  • Proactive
  • Approachable
  • Team Player
  • Strong Communicator
  • Collaborative

Certification

First Aid and CPR Certification

Food Handles Permit

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

Hostess

The Wave Sushi And Island Grill
05.2023 - 07.2023

Nanny

Care.com HomePay
09.2022 - 03.2023

Membership Service Specialist & Youth Development Professional

Boys And Girls Club Of Spokane County
07.2022 - Current

Shift Leader and Crew Member

Starbucks
02.2022 - 06.2022

Checker/Customer Service Associate

Hy-Vee
01.2021 - 06.2022

Shift Lead/ Crew Member

Tropical Smoothie Cafe
09.2019 - 01.2021

Associate's Degree - Elementary Education

Spokane Falls Community College

High School Diploma -

Prior Lake High School

High School Diploma -

Mount Spokane High School

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Kylie Smith (she,her)