Kylie Suckow
Brentwood,CA
Summary
Dedicated server and bartender with proven strengths in customer service and order processing. Skilled in beverage preparation and inventory management, committed to enhancing the dining experience through attentive service and effective staff training.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server/Bartender
Orwood Resort
Brentwood, California
06.2020 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Managed and processed customer orders effectively and promptly.
- Coordinated table arrangements and upheld cleanliness standards before and after service.
- Assisted in training new servers on restaurant protocols and procedures.
- Interacted with guests to elevate dining experience and resolve concerns.
- Ensured superior customer service to maintain satisfaction.
- Crafted and delivered diverse cocktails and beverages to customers.
- Oversaw inventory levels and replenished supplies as necessary.
Sales Associate
Purpose Built
Concord, California
11.2024 - 02.2025
- Managed incoming telephone calls to convey store, product, and service details.
- Collaborated with sales team members to meet group targets.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Helped customers find specific products, answered questions, and offered product advice.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
Sales Associate
Orangetheory Fitness
Brentwood, California
11.2022 - 01.2023
- Facilitated customer check-ins for workouts, confirming all requirements were met
- Conducted outreach via calls and emails to interested customers and detailed available classes and shared additional information regardingorange theory
- Conduct tour for newcomers at Orange Theory, addressing all questions and inquiries
- Upholded standards for clean environment
Education
High School Diploma -
Liberty High School
Brentwood, CA06-2021
Some College (No Degree) - General Studies
Los Medanos College
Pittsburg, CASkills
- Customer service
- Order processing
- Beverage preparation
- Inventory management
- Employee training
- Sales collaboration
- Cash handling
- Effective communication
- Problem solving
- Time management
- Calm demeanor
- Service prioritization
Certification
- Food Handlers Certificate
- California ABC/RBS Alcohol Certificate
Affiliations
- Hiking
- Gathering with friends
- Outdoor Activities
Timeline
Sales Associate
Purpose Built
11.2024 - 02.2025
Sales Associate
Orangetheory Fitness
11.2022 - 01.2023
Server/Bartender
Orwood Resort
06.2020 - Current
High School Diploma -
Liberty High School
Some College (No Degree) - General Studies
Los Medanos College
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