Kylie Swaney
St Louis,MO
Summary
Proactive Studio Manager recognized for quickly adapting to new challenges. Strong problem-solving abilities and a proven track record in building strong relationships with clients and team members. My leadership has led to enhanced studio efficiency and elevated customer satisfaction, driving revenue development. Committed to supporting team success and delivering positive results.
Overview
8
8
years of professional experience
Work History
Studio Manager
Orangetheory Fitness
Concord, MO
08.2024 - Current
- Processed billing and payments for services and goods between company, clients, and vendors.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Guided studio equipment repairs and services to sustain high-level quality of work.
- Conducted regular meetings with teams to discuss upcoming tasks and deadlines.
- Led recruitment, training, and development of studio staff to build a high-performing team.
- Managed studio budget, including expense tracking and financial reporting.
- Coordinated with IT support to maintain studio software and hardware, ensuring operational efficiency.
- Monitored daily operations within the studio environment.
- Updated social medias with fresh content regularly.
Sales Associate
Orangetheory Fitness
Oakville, MO
08.2021 - 08.2024
- Maintained knowledge of current promotions, studio guidelines, and payment policies.
- Handled customer complaints in a professional manner.
- Maintained up-to-date knowledge of store merchandise and policies.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Maintained cleanliness of the studio, including floors, equipment, bathrooms, displays, and mirrors.
Barista Cashier
Panera Bread
Festus, MO
09.2017 - 08.2021
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Operated cash registers to process customer payments.
- Monitored inventory levels of supplies and restocked when necessary.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
Education
High School Diploma -
Hillsboro High School
Hillsboro01-2020
Skills
- Studio promotion
- Client experience management
- Scheduling coordination
- Partnership development
- Operations monitoring
- Revenue development
- Outreach event coordination
- Marketing and promotion
References
References available upon request.
Timeline
Studio Manager
Orangetheory Fitness
08.2024 - Current
Sales Associate
Orangetheory Fitness
08.2021 - 08.2024
Barista Cashier
Panera Bread
09.2017 - 08.2021
High School Diploma -
Hillsboro High School
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