Kylie Tappan
St. Marys,GA
Summary
Motivated professional experienced in delivering exceptional customer service and managing multiple tasks in fast-paced environments. Demonstrated adaptability to changing circumstances while consistently achieving high-quality results and ensuring positive customer experiences. Committed to continuous learning and effectively mastering new skills to contribute to team success.
Overview
8
8
years of professional experience
Work History
Online Pickup and Delivery Associate
Walmart
St. Marys, GA
08.2023 - Current
- Managed online orders for customer pickup and delivery at Walmart.
- Prepared and packaged groceries for efficient customer retrieval.
- Collaborated with team members to ensure order accuracy and quality.
- Assisted customers with inquiries regarding online order status and procedures.
- Maintained cleanliness and organization of the pickup area to enhance efficiency.
- Trained new associates on order fulfillment processes and best practices.
- Welcomed and helped customers with their inquiries to foster positive experiences.
Stocking Associate
Walmart
St. Marys, GA
04.2018 - 12.2020
- Stocked shelves with merchandise to ensure product availability.
- Organized backroom inventory for efficient retrieval and restocking.
- Maintained cleanliness and orderliness in sales and storage areas.
- Assisted customers in locating products throughout the store.
Education
Penn Foster Career School
Scranton, PASkills
- Order processing
- Order accuracy
- Grocery preparation
- Inventory control
- Customer service
- Customer assistance
- Team collaboration
- Attention to detail
- Time management
- Multitasking
- Decision-making
- Problem resolution
- Effective communication
- Conflict resolution
- Team collaboration
Timeline
Online Pickup and Delivery Associate
Walmart
08.2023 - Current
Stocking Associate
Walmart
04.2018 - 12.2020
Penn Foster Career School