Kylie Thomas
Wesley Chapel,FL
Summary
I am a timely, experienced worker who has worked in customer service, providing genuine hospitality, handling money, and keeping items stocked. I enjoy creating relationships with guests and love making a positive impact on their day. I am eager to find a new team who I can work with and learn from. I have a positive attitude and a willingness to learn.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
Chick-fil-A
01.2022 - Current
- Enhanced team efficiency by demonstrating great communication skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Demonstrated strong interpersonal skills.
- Handled customer complaints professionally and efficiently, resulting in increased repeat business.
- Assisted in training new team members, ensuring they were quickly able to provide excellent service to guests.
- Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
- Built a strong working relationship with colleagues to foster a team-oriented atmosphere, resulting in seamless service delivery.
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
Education
Associate of Arts - Communications
Pasco-Hernando State College
Wesley Chapel, FL12.2025
High School Diploma -
Wesley Chapel High School
Wesley Chapel, FL06.2023
Skills
- Cash Handling
- Customer Service
- Cleaning
- Teamwork and Collaboration
- Product Knowledge
- Flexible Schedule
- Organizing Work Stations
- Materials Staging
- Sales and Marketing
- Positive Attitude
- Make a Connection With Guests
Certification
Communications Specialist- Received certification in May of 2023.
Timeline
Team Member
Chick-fil-A
01.2022 - Current
Associate of Arts - Communications
Pasco-Hernando State College
High School Diploma -
Wesley Chapel High School
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