Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kylie Tucker

Concord,NC

Summary

Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. Responsible and prioritize my job, great with people of all backgrounds I love working with people. Customer service is something I find Important, I want the individual to have a great experience and to give them any information or solutions they may need!

Overview

4
4
years of professional experience

Work History

Wait Staff Member

Iron Thunder Saloon
Concord
02.2024 - Current
  • Greeting Customers
  • Problem solving
  • Deescalate situations
  • Work as a team with coworkers
  • Ensured that all orders were taken correctly and in a timely manner.
  • Provided excellent customer service to guests, ensuring they had an enjoyable experience.
  • Answered questions about menu selections and made recommendations when requested.
  • Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.

Administrative Assistant

Speedway Harley-Davidson
Concord , NC
06.2020 - 01.2022
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Conducted research online utilizing search engines such as Google or Yahoo!.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Answered questions from customers regarding products and services offered by the company.

Education

High School Diploma -

West Cabarrus High School
Concord , NC
06-2022

Business And Marketing

Rowan Community College
Concord , NC

Skills

  • Handling Complaints
  • Team member support
  • Guest Relations Management
  • Positive and professional
  • Strong Work Ethic
  • Hospitality service expertise
  • Performance Improvement
  • Multitasking and prioritization
  • Team Bonding
  • Strong Problem Solver
  • Conflict Mediation
  • Professional and mature

Timeline

Wait Staff Member

Iron Thunder Saloon
02.2024 - Current

Administrative Assistant

Speedway Harley-Davidson
06.2020 - 01.2022

High School Diploma -

West Cabarrus High School

Business And Marketing

Rowan Community College
Kylie Tucker