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Associate Principal Engineer

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Hospitality professional with over 20 years in the food service industry, most of which has been right here in the heart of downtown Paso Robles. Reliable, attentive, efficient and hands-on, with a passion for what I do and the people I do it for. My experience ranges from high-volume casual dining to guest focused fine-dining, and I've served every style of cuisine, from traditional Japanese sushi to Spanish tapas. Comfortable in leadership and supervisory roles, or with a strong team of self-motivated peers. Knowledgeable in local wines, wine service, and wine-food pairings.

Dynamic and results-driven server with extensive experience at Mikaku Japanese Restaurant, excelling in customer service and upselling techniques. Proven ability to enhance guest satisfaction and foster loyalty through effective communication and teamwork. Skilled in POS systems and cocktail creation, consistently driving sales and improving dining experiences.

To obtain a challenging position in marketing, purchasing, account management, customer service, warehousing, logistics or route sales providing an opportunity to apply skills and interest in sales, promotions, inventory, planning, personal customer service and relations.
Yes! I've had a blessed life. Currently seeking a Server/Customer Service position.

Extremely passionate and driven engineer with over 20 years of experience working within the heating industry.

Delivering an unmatched level of expertise of breakdown knowledge, fault finding, Gas safety legislation, electrical wiring and heating system maintenance.

Self motivated to constantly keep adding to my own skill set including keeping up to date with all health and safety legislation.

Well versed in using on site software and hardware to complete job reports, issue relevant paperwork and source materials required to complete any task.

Approachable and able to liaise with residents, clients and management to ensure every task is completed to the highest standards.

Many years of working in social housing resolving the complete spectrum of maintenance issues day to day in sometimes challenging situations.

Driven and innovative, demonstrating strong problem-solving abilities and leadership skills.

Proficient in explaining how boilers, other gas appliances, heating systems and controls work to residents making the end user feel comfortable and safe in their home.

Willing to pass on knowledge to other engineers within the team to boost overall productivity.

Adept in mentoring engineers to fill in any gaps in their knowledge.

Outstanding track record of customer service.

Competent to complete reports and feedback to management regarding findings on site from any job including emergency incidents and complex cases.

Excellent understanding of a wide range of gas boilers and controls including Vaillant, Ideal, Worcester.

Heating controls expert including set up, testing, fault finding and hand over.


Kylie Waibel

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