Kylie Williams
Pensacola,Florida
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Daycare Teacher
Champions R Us Learning Center
Pensacola, FL
11.2023 - 01.2024
- Ensured safety of all children by monitoring playground equipment use.
- Observed children for signs of illness, injury, emotional disturbance, learning disorders, and speech problems.
- Managed record keeping duties such as attendance records and daily reports of individual child activities.
- Assisted with toilet training and diaper changing when necessary.
- Engaged with children on individual basis to build positive, trusting relationships.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Organized and led activities to promote physical, mental and social development.
- Provided guidance on social development issues such as sharing, following directions.
Restaurant Hostess
Mcguires Irish Pub
Pensacola, FL
03.2021 - 11.2023
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Managed reservations, waitlists, and special requests for large parties.
- Greeted guests and sat customers at tables or in waiting areas.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
Education
High School Diploma -
Pine Forest High School
Pensacola, FL05-2022
Skills
- Guest Relations Management
- Conflict Resolution
- Relationship Building
- Customer Service
- Scheduling
- Early Childhood Education
- Positive Reinforcement
- Approachable
- Punctual
- Emotionally Supportive
- Cleaning and Sanitation
- Decision-Making
Certification
- CPR Certified
- Child Care Facility Rules and Regulations Certification
Accomplishments
- Hall of Fame 2022
References
References available upon request.
Timeline
Daycare Teacher
Champions R Us Learning Center
11.2023 - 01.2024
Restaurant Hostess
Mcguires Irish Pub
03.2021 - 11.2023
High School Diploma -
Pine Forest High School
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