Hardworking healthcare professional successful at managing training, gathering paperwork, and assisting with different community-based programs. Good communicator and planner with excellent organizational skills and a strong attention to detail.
Overview
2
2
Languages
7
7
years of professional experience
Work History
Community Health Worker
Asian Health and Service Center
07.2024 - Current
Certified OHP Assister: Assisting with applications, processing, and following up on OHP cases; helping clients schedule clinic appointments and coordinating follow-ups.
Certified FFM Assister: Guiding clients through Marketplace (FFM) insurance applications and explaining coverage options.
Managed daily health insurance operations and navigation, ensuring continuous coverage for vulnerable populations.
Medical & Community Translation: Providing Cantonese and Mandarin interpretation services for clients at events such as the Kaiser Mobile Van, Casey Eye clinic, and other health fairs/free clinics.
Coordinated community group activities, designed event flyers, and delivered presentations to enhance community engagement.
Marketing, E-Commerce
Mibunni LLC
01.2020 - Current
Social Media & Channel Management: Monitor and manage social media channels to increase brand visibility, audience reach, and customer engagement across multiple e-commerce platforms.
Search Engine Optimization (SEO): Create optimized content incorporating SEO strategies to drive consistent organic web traffic and enhance digital presence.
Sales & Cabinet Designer
ZC Building Supply (Portland)
03.2023 - 12.2023
Designed cabinet layouts for Portland ZC Building Supply kitchen and bath projects.
Cost Estimation & Quoting: Determined comprehensive project costs and provided accurate, competitive pricing quotes for residential and commercial clients.
Client Consultations: Scheduled and conducted one-on-one design appointments with clients, guiding them seamlessly through material selection and project execution.
Education
Bachelor of Arts - Business Marketing
University of Washington (Bothell)
01-2019
Skills
Insurance navigation
OHP enrollment
FFM enrollment
Medical interpretation
Community outreach
Patient advocacy
Case management
Problem solving
Relationship building
Attention to detail
Client communication
INTERNSHIPS
Document Scanning Technician — Kin On Health Care Center (Seattle) | Jan 2012 – Jan 2015
- Secure Document Digitization: Scanned hard copy administrative and clinical documents into the company's secure digital filing system with high accuracy.
- HIPAA-Compliant Records Management: Digitized and organized patient medical records to ensure efficient electronic storage, retrieval, and compliant data handling.
Community Health Worker at Kansas Department of Health and Environment LaboratoriesCommunity Health Worker at Kansas Department of Health and Environment Laboratories