Summary
Overview
Work History
Education
Skills
Timeline
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Kylynn Andrews

Davenport,IA

Summary

Thrives in high-stakes, fast-paced environments with strong focus on effective communication and problem-solving. Developed exceptional skills in managing critical situations and providing clear, concise instructions during emergencies. Seeking to transition into new field to leverage these abilities in different capacity.

Overview

4
4
years of professional experience

Work History

Recruiters Assistant

IA Army National Guard
02.2025 - Current
  • Contributed to company growth by actively participating in networking events and engaging with potential clients and candidates alike.
  • Provided valuable input during weekly team meetings, sharing insights on market trends and suggesting improvements to recruiting processes as needed.
  • Developed strong relationships with candidates and clients alike, fostering trust and promoting long-term partnerships within the industry.
  • Streamlined administrative tasks such as expense report management and contract review, freeing up recruiter''s time to focus on strategic activities.
  • Coordinated interview schedules for both internal recruiters and external clients, ensuring a seamless experience for all parties involved.
  • Participated in job fairs to recruit new talent.
  • Converted employee status from temporary to permanent.
  • Helped employees register for benefits programs using online portals.
  • Checked references for potential candidates.
  • Created job descriptions on boards for vacant jobs.
  • Set up orientations and initial training for new employees.

Combat Engineer

IA National Guard
10.2021 - Current
  • Placed explosives and performed mine-sweeping activities on land.
  • Increased unit proficiency by leading rigorous training exercises in demolitions, mine warfare, and obstacle construction.
  • Operated multiple types of heavy equipment to prepare roads, runways and bunkers.
  • Located mines through both visual means and use of mine detectors, neutralizing all enemy threats and booby traps.
  • Trained in use of tear gas, passive ordnance, and explosives.
  • Constructed floating bridges and temporary roadways to facilitate movement of large convoys of equipment and personnel to and from battle areas.
  • Assured mission success with accurate reconnaissance reports on enemy positions, terrain features, and obstacles.
  • Expedited troop mobility with well-executed breaching techniques for natural or man-made obstacles during missions.
  • Improved safety measures by conducting risk assessments and implementing appropriate mitigation strategies.

911 Emergency Dispatcher

QCOMM
08.2024 - 02.2025
  • Managed multiple communication channels simultaneously, including telephone lines, radio frequencies, and computer-aided dispatch systems for effective coordination among emergency units.
  • Maintained high levels of situational awareness during emergency situations, allowing for quick adjustments and accurate updates to responding units as needed.
  • Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
  • Handled challenging caller interactions professionally while remaining empathetic to individuals experiencing distress or panic during emergencies.
  • Developed strong relationships with first responder teams through regular communication and mutual respect during emergency situations.
  • Improved response times by efficiently prioritizing emergency calls and dispatching appropriate resources.
  • Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
  • Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
  • Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
  • Routed calls to police, fire, and ambulance service to meet individual call needs.
  • Dispatched and coordinated emergency services teams according to high-priority calls.
  • Assessed emergency requests and made quick judgment calls to determine appropriate action.
  • Monitored Police and Fire radios to provide assistance to responding personnel.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Answered calls from automatic routing system and took basic information from callers.

Security Guard

Per Mar Security
12.2023 - 08.2024
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Checked and verified photo identification prior to granting facility access.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded to emergencies promptly, ensuring the safety of all individuals on site.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Ensured proper functioning of security equipment, performing routine checks and maintenance tasks.

Education

Associate of Applied Science - Criminal Justice

EICC
Davenport, IA
06-2027

Skills

  • Time management
  • First aid proficiency
  • Demolitions expertise
  • Physical fitness
  • Memory retention
  • Patience and tolerance
  • Prioritization
  • Typing speed
  • Information gathering
  • Assertiveness
  • Critical thinking
  • Works Well Under Pressure

Timeline

Recruiters Assistant

IA Army National Guard
02.2025 - Current

911 Emergency Dispatcher

QCOMM
08.2024 - 02.2025

Security Guard

Per Mar Security
12.2023 - 08.2024

Combat Engineer

IA National Guard
10.2021 - Current

Associate of Applied Science - Criminal Justice

EICC

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