KYLYNN OWEN
Columbus,OH
Summary
Hardworking, team player, positive, and always willing to go above and beyond to serve guests quickly and exceed expectations.
Overview
4
4
years of professional experience
Work History
Dining Room Assistant
Budd Dairy Food Hall
Columbus, OH
10.2024 - Current
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Suggested additional items and offered samples of weekly promotional items to increase store sales.
- Stocked customer service stations with paper products or beverage preparation items.
- Cleared dishes from tables after meals were finished.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Resolved guest complaints to maintain complete customer satisfaction.
- Hosted the front door with a smile to ensure every customer felt welcome
BOX OFFICE MANAGER
Be Louder Group
Columbus, OH
01.2024 - 01.2025
- Oversee the scanning of tickets at entry points, ensuring a smooth and efficient check-in process for patrons
- Manage daily cash flow, prepared financial reports, and ensured accurate record-keeping for sales transactions
- Ensure exceptional service by addressing customer inquiries and resolving issues promptly
- Maintain and update ticketing software and systems, ensuring smooth operations and troubleshooting technical issues as needed
SALES ASSOCIATE
Tillys
Dayton, OH
11.2022 - 10.2023
- Stayed informed about the latest fashion trends and store offerings to provide customers with relevant recommendations
- Helped maintain an attractive store layout by organizing displays and ensuring products were presented in a visually appealing manner
- Actively promoted merchandise and special promotions, using persuasive techniques to drive sales and meet store targets
- Assisted with stock replenishment, inventory counts, and restocking shelves to ensure availability of products
CREW MEMBER
Jets Pizza
Dayton, OH
11.2020 - 02.2022
- Assisted in preparing pizzas and other menu items, following recipes and maintaining food quality standards
- Ensured the kitchen and dining areas were clean and well-maintained, adhering to food safety and sanitation guidelines
- Helped with stock management, including receiving deliveries and organizing supplies to ensure everything was readily available
- Provided friendly and efficient service to customers, taking orders, answering questions, and addressing any concerns
Education
HIGH SCHOOL DIPLOMA -
Yellow Springs High School
Yellow Springs, OHSkills
- Customer service
- Teamwork
- Communication
- High energy level
- Guest service
- Table bussing
- Interactive communication skills
- Detail-oriented approach
- Adaptive learning
Timeline
Dining Room Assistant
Budd Dairy Food Hall
10.2024 - Current
BOX OFFICE MANAGER
Be Louder Group
01.2024 - 01.2025
SALES ASSOCIATE
Tillys
11.2022 - 10.2023
CREW MEMBER
Jets Pizza
11.2020 - 02.2022
HIGH SCHOOL DIPLOMA -
Yellow Springs High School