Kymberley Dumas
Elk Grove,CA
Summary
In today's economy I'm happy to be part of a forward thinking culture with old rooted values. I have a strong track record in optimizing processes and driving organizational efficiency. Exercising skilled strategic planning and conflict resolution, driving successful outcomes in complex financial transactions are some of my key elements. Other traits include team building, training and compliance skills, organizational efficiency. Skilled in strategic planning, budget management, and cross-functional team leadership. I'm also known for fostering collaboration, adapting to change, and achieving measurable results.
Overview
11
11
years of professional experience
Work History
Mortgage Broker
The Housing Company Financial Group
01.2020 - Current
- Conducted comprehensive financial assessments to determine borrower eligibility for various loan programs, optimizing client outcomes.
- Enhanced client satisfaction by providing personalized mortgage solutions tailored to individual financial needs.
- Developed strategies to retain existing clients and maintain long-term connections, fostering customer loyalty and repeat business opportunities.
- Demonstrated excellent negotiation skills when working with underwriters to obtain favorable loan terms for borrowers in challenging situations.
- Collaborated with lenders to secure competitive interest rates and terms, resulting in more affordable home financing options.
- Negotiated purchase contracts and lease agreements to establish maximum value for clients.
- Analyzed local real estate market conditions and trends to identify profitable investment opportunities.
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Established plans and payoffs for customers' loans, prioritizing control of overall costs.
Real Estate Broker
K Dumas Homes
03.2014 - Current
- Cultivated lasting relationships with past clients through consistent follow-up contact to support their ongoing real estate needs or concerns.
- Negotiated favorable contract terms for clients by effectively leveraging market knowledge and strong communication skills.
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Facilitated successful negotiations between buyers and sellers to reach mutually beneficial agreements in a timely manner.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Reduced operational risks while organizing data to forecast performance trends.
Education
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ11-2012
Skills
- Strong negotiation skills
- Superior Customer service and support
- Collaborative teamwork
- Training and coaching
- Ethical business conduct
- Social media marketing
- Portfolio management
- Strategic planning and execution
- Conflict resolution
- Financial Management skills
- Goal setting
Timeline
Mortgage Broker
The Housing Company Financial Group
01.2020 - Current
Real Estate Broker
K Dumas Homes
03.2014 - Current
Bachelor of Science - Business Management
University of Phoenix
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