Group Product Manager with 12+ years leading 0→1 product development, retention platforms, and cross-functional teams. Turning ambiguous, high-stakes problems into structured roadmaps that move the needle on revenue and customer lifetime value.
Systems thinking: Holistic organization-wide data-driven and evidence-based approach
Energized by ambiguity: Creating structure and clarity where none exists and bringing others along
Thinking in platforms, not features: Uncovering underlying capabilities that unlock value across multiple products, consumer segments and verticals, not just the next release
Continuous discovery and user empathy: Deep user understanding through ongoing insights, interviews and observation that ensure product relevance
Shipping products at scale: Leading teams through complexity and delivery outcomes that move the needle
Cross-functional force multiplier: Building trust and influence without authority across engineering, design, data, marketing and executive leadership
Leading people, not just projects: Investing in the growth and excellence of my team, demonstrated in the multiple successful leaders I’ve developed
Industry Depth: Automotive OEM, Fintech, Luxury, Biotech, Retail, B2B, B2B2C
Work History
Product Strategy Manager
5 Years 5 Months
Toyota North America | 04.2020 - 09.2025
Defined retention product portfolio vision and multi-year roadmap spanning digital experiences, marketplaces, data platforms, and 0-to-1 product development — anchored to OKRs and KPIs across B2C, B2B, and B2B2C segments
Stood up an internal startup, navigating ambiguity to connect siloed teams and ship net-new products within a large enterprise
Transformed fragmented data ecosystems into cohesive, revenue-driving SaaS-aligned digital experiences across the full customer lifecycle — from engagement to long-term loyalty
Converted customer insights into personalized shopping journeys, bridging online-to-in-store conversions and accelerating funnel progression
Drove feature prioritization and GTM execution across marketing, CRM, data science, and operations — reducing cross-functional friction
Managed executive stakeholder relationships and secured buy-in for multi-product initiatives
Led cross-functional teams through full product lifecycle while developing direct reports into product owners with clear ownership and visibility
B2C, B2B, and B2B2C
Product Manager
2 Years 10 Months
Toyota North America | 06.2017 - 04.2020
Owned digital channel strategy and product roadmap, driving feature prioritization, trade-off decisions, and cross-team dependency management
Facilitating strategic buy-in and alignment with leadership, engineering, design, product, and marketing teams
Coaching product owners to deliver clearly defined requirements, epics, features, user stories, and measurable success criteria
Ongoing evolution of experience to support expanding business and customer needs
Selection and management of agency partners across UX, creative, SEO, analytics, and research
Product Owner
1 Year 7 Months
Toyota North America | 11.2015 - 06.2017
Led end-to-end product development from discovery and ideation through launch and post-launch iteration; running scrum ceremonies, writing user stories, managing agency partners, and coordinating cross-team delivery
Associate Digital Account Director
3 Years
Saatchi & Saatchi | 08.2012 - 08.2015
Account Director
2 Years
Magnetic Creative | 08.2010 - 08.2012
Skills
Data and predictive modeling strategy
Executive and stakeholder management
Data and experience transformation
2-in-a-box business/technology operating model
Team leadership and development
KPI development and tracking
Product roadmaps
Product vision and strategy
Cross-functional leadership
Data analytics
ROI analysis
Customer empathy
Go to market
training and monetization
Accomplishments
Revenue growth: Contributed to record sales and a 3x increase in vehicle trade-ins
Portfolio performance: 25% increase in win backs and F&I contract renewals
Conversion: 20% increase in offer redemption
Lead generation: 21M+ unique leads per year with an 85% engagement rate YOY
Senior Manager of Product Management and Strategy, Health Data Intelligence (M3) at ORACLE CORPORATIONSenior Manager of Product Management and Strategy, Health Data Intelligence (M3) at ORACLE CORPORATION