Kymberly Dominguez
Harrisburg,PA
Summary
I am a dedicated and reliable person with a strong background in customer service and have been consistently recognized for my positive attitude towards others and exceptional work ethic. I easily adapt to work environments and take pride in delivering excellent customer service and was previously acknowledged as an outstanding employee. My strengths would be strong communication skills, active listening and the ability to connect with others in a friendly and respectful manner. I’m very dependable, always punctual and am experienced in handling money. I speak both English and Spanish both highly fluent and I believe these qualities combined with my commitment to excellence, make me a valuable asset to any team.
Overview
3
3
years of professional experience
Work History
Starbucks Barista
Samantha
Hershey, PA
03.2025 - Current
- Prepared high-quality beverages and maintained consistent flavor profiles.
- Provided exceptional customer service while managing high-volume orders efficiently.
- Operated espresso machines and other coffee equipment with precision and care.
- Maintained cleanliness and organization of work area to ensure safety standards.
- Managed inventory levels, ensuring timely restocking of supplies to meet demand.
- Collaborated with team members to enhance workflow during peak service hours.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Sales Associate
Sen
Camp Hill, PA
10.2024 - Current
- Assisted customers in product selection and provided exceptional service to enhance satisfaction.
- Demonstrated in-depth product knowledge to address inquiries and resolve issues effectively.
- Collaborated with team members to meet sales targets and maintain optimal store presentation.
- Developed strong relationships with repeat customers, fostering loyalty and trust in brand offerings.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Ride Operator
Hersheypark
Hershey, PA
07.2022 - 05.2024
- Operated amusement rides following safety protocols and procedures.
- Monitored guests for adherence to safety regulations during ride operations.
- Assisted in routine maintenance checks of ride equipment to ensure optimal performance.
- Provided excellent customer service by engaging with guests and addressing inquiries.
Education
John Harris Harrisburg High School
Harrisburg, PASkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Opening and closing duties
- Active listener
- Cleanliness
- Exceptional customer service
- Team leadership
- Cash register operation
- Excellent memory
- FLUENT IN SPANISH
- Clear communication
- Team collaboration
- Positive and professional
- Speedy and efficient
- Solid problem solver
- Customer service
- Teamwork and collaboration
- Adaptable and flexible
- Reliable and dependable
- Cleaning and sanitizing
- Multitasking
- Flexible schedule
- Relationship building
- Available weekends
- Organizational skills
Timeline
Starbucks Barista
Samantha
03.2025 - Current
Sales Associate
Sen
10.2024 - Current
Ride Operator
Hersheypark
07.2022 - 05.2024
John Harris Harrisburg High School